An automated workflow using zapier
Connects Twilio + Slack
Send Slack channel messages for new Twilio recordings
About this workflow template
This automation scenario allows you to connect Twilio and Slack
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Twilio and Slack can also be integrated using automation tools other than zapier:
Diagram
How it works?
When this trigger fires in Twilio
New Recording in Twilio
Triggered when a new recording is available on your account.
Then this action happens in Slack
Send Channel Message in Slack
Post a new message to a specific #channel you choose. Can also schedule a message for later.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Send Slack channel messages for new Twilio recordings.
Part I
Configure Applications
First, we need to connect Twilio and Slack to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Twilio to Zapier.
Give Zapier access to your Twilio account, using Twilio credentials.
Connect Slack to Zapier.
Give Zapier access to your Slack account, using Slack credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Twilio
Choose the following trigger: New Recording (Triggered when a new recording is available on your account.).
Then set up an Action for Slack
Choose this action: Send Channel Message (Post a new message to a specific #channel you choose. Can also schedule a message for later.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Twilio and Slack.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Send Slack channel messages for new Twilio recordings!
Related Automation Templates
Supported triggers and actions
New message in channels (instant)
New message in channels (instant)
triggerbypipedreamNew message posted to channel
Triggers when a new message is posted to a specific #channel you choose.
triggerbyzapierNew saved message
Triggers when you save a message.
triggerbyzapierNew pushed message
Triggers when you click the "Push to Zapier" button from a message in Slack.
triggerbyzapierNew user
Triggers when a new Slack user is created / first joins your org.
triggerbyzapierpabbly-connectalbatoNew mention
Triggers when a username or highlight word is mentioned in a public #channel.
triggerbyzapier
Send sms
Send a SMS to a number or numbers.
actionbyzapierintegratelypipedreamalbatoMake a phone call
Make a phone call
actionbypipedreamSend mms
Send mms
actionbypipedreamCall phone
Call a number or numbers and say a message.
actionbyzapierintegratelypabbly-connectCreate a message
Sends a message.
actionbyintegromatList calls
Returns a list of calls associated with your account.
actionbyintegromatpipedream
Apps you need
Twilio
A cloud communication platform, which brings voice, telephony, SMS, and messaging functionality to your app
Twilio is a cloud communications API that allows developers to easily integrate SMS, Voice/Telephony capabilities into their software using their existing web languages and skills. With Twilio, companies can make global phone calls and send and receive text messages, strengthening customer relationships.
Slack is the go-to platform for modern teams seeking seamless communication and collaboration. With everything in one easily searchable place, including channels, integrations, and tools, Slack keeps your team aligned and productive.
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
