Twilio
Slack
zapier

An automated workflow using zapier

Connects Twilio + Slack

Send Slack channel messages for new Twilio recordings

About this workflow template

This automation scenario allows you to connect Twilio and Slack

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Twilio and Slack can also be integrated using automation tools other than zapier:

Diagram

Send Slack channel messages for new Twilio recordings
Workflow diagram: Twilio + Slack integration

How it works?

When this trigger fires in Twilio

Twilio

New Recording in Twilio

Triggered when a new recording is available on your account.

Then this action happens in Slack

Slack

Send Channel Message in Slack

Post a new message to a specific #channel you choose. Can also schedule a message for later.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send Slack channel messages for new Twilio recordings.

Part I

Configure Applications

First, we need to connect Twilio and Slack to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Twilio to Zapier.

    Connect Twilio to Zapier.

    Give Zapier access to your Twilio account, using Twilio credentials.

  • Connect Slack to Zapier.

    Connect Slack to Zapier.

    Give Zapier access to your Slack account, using Slack credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Twilio

    Set up a Trigger action for Twilio

    Choose the following trigger: New Recording (Triggered when a new recording is available on your account.).

  • Then set up an Action for Slack

    Then set up an Action for Slack

    Choose this action: Send Channel Message (Post a new message to a specific #channel you choose. Can also schedule a message for later.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Twilio and Slack.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send Slack channel messages for new Twilio recordings!

Supported triggers and actions

  • Slack

    New message in channels (instant)

    New message in channels (instant)

    pipedream
    triggerbypipedream
  • Slack

    New message posted to channel

    Triggers when a new message is posted to a specific #channel you choose.

    zapier
    triggerbyzapier
  • Slack

    New saved message

    Triggers when you save a message.

    zapier
    triggerbyzapier
  • Slack

    New pushed message

    Triggers when you click the "Push to Zapier" button from a message in Slack.

    zapier
    triggerbyzapier
  • Slack

    New user

    Triggers when a new Slack user is created / first joins your org.

    zapierpabbly-connectalbato
    triggerbyzapierpabbly-connectalbato
  • Slack

    New reaction added

    Triggers when a reaction (aka reactji) is added to a message in a public #channel.

    zapier
    triggerbyzapier
  • Twilio

    Send sms

    Send a SMS to a number or numbers.

    zapierintegratelypipedreamalbato
    actionbyzapierintegratelypipedreamalbato
  • Twilio

    Make a phone call

    Make a phone call

    pipedream
    actionbypipedream
  • Twilio

    Send mms

    Send mms

    pipedream
    actionbypipedream
  • Twilio

    Call phone

    Call a number or numbers and say a message.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Twilio

    Create a message

    Sends a message.

    integromat
    actionbyintegromat
  • Twilio

    List calls

    Returns a list of calls associated with your account.

    integromatpipedream
    actionbyintegromatpipedream

Apps you need

Twilio

Twilio

Phone & SMS

A cloud communication platform, which brings voice, telephony, SMS, and messaging functionality to your app

Twilio is a cloud communications API that allows developers to easily integrate SMS, Voice/Telephony capabilities into their software using their existing web languages and skills. With Twilio, companies can make global phone calls and send and receive text messages, strengthening customer relationships.

Slack

Slack

Team Chat

A cloud-based platform for team communication and collaboration

Slack is the go-to platform for modern teams seeking seamless communication and collaboration. With everything in one easily searchable place, including channels, integrations, and tools, Slack keeps your team aligned and productive.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.