Qualtrics
HubSpot
zapier

An automated workflow using zapier

Connects Qualtrics + HubSpot

Create or update HubSpot contacts from new Qualtrics survey responses

About this workflow template

This automation scenario allows you to connect Qualtrics and HubSpot

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Qualtrics and HubSpot can also be integrated using automation tools other than zapier:

Diagram

Create or update HubSpot contacts from new Qualtrics survey responses
Workflow diagram: Qualtrics + HubSpot integration

How it works?

When this trigger fires in Qualtrics

Qualtrics

New Survey Response in Qualtrics

Triggers when a new response for a survey is received.

Then this action happens in HubSpot

HubSpot

Create or Update Contact in HubSpot

Creates a new contact or updates an existing contact based on email address.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Create or update HubSpot contacts from new Qualtrics survey responses.

Part I

Configure Applications

First, we need to connect Qualtrics and HubSpot to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Qualtrics to Zapier.

    Connect Qualtrics to Zapier.

    Give Zapier access to your Qualtrics account, using Qualtrics credentials.

  • Connect HubSpot to Zapier.

    Connect HubSpot to Zapier.

    Give Zapier access to your HubSpot account, using HubSpot credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Qualtrics

    Set up a Trigger action for Qualtrics

    Choose the following trigger: New Survey Response (Triggers when a new response for a survey is received.).

  • Then set up an Action for HubSpot

    Then set up an Action for HubSpot

    Choose this action: Create or Update Contact (Creates a new contact or updates an existing contact based on email address.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Qualtrics and HubSpot.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Create or update HubSpot contacts from new Qualtrics survey responses!

Supported triggers and actions

  • HubSpot

    New form submission

    Triggers when a form is submitted.

    zapierpipedream
    triggerbyzapierpipedream
  • HubSpot

    New contact

    Triggers when new contact is available.

    zapierautomateio
    triggerbyzapierautomateio
  • HubSpot

    New contact in list

    Triggers when a contact is added to the specified list. _(Marketing Hub Starter plans and above)_.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • HubSpot

    New deal

    Triggers when new deal is available.

    zapieralbato
    triggerbyzapieralbato
  • HubSpot

    New contact property change

    Triggers when a specified property is provided or updated on a contact.

    zapierpipedream
    triggerbyzapierpipedream
  • HubSpot

    Updated deal stage

    Triggers when a deal enters a specified stage.

    zapier
    triggerbyzapier
  • Qualtrics

    Create or update contact

    Creates a new Qualtrics contact, or updates the contact if it matches your [Automatic Deduplication Settings](https://www.qualtrics.com/support/iq-directory/directory-settings-tab/automatic-deduplication/).

    zapier
    actionbyzapier
  • Qualtrics

    Create a directory contact

    Creates a single contact in a specified directory.

    integromat
    actionbyintegromat
  • Qualtrics

    Distribute survey via email

    Distributes a survey via email.

    zapier
    actionbyzapier
  • Qualtrics

    Distribute survey via sms

    Distributes a survey via SMS. Your Qualtrics account must have SMS distribuitons enabled. See [SMS Surveys](https://www.qualtrics.com/support/survey-platform/distributions-module/mobile-distributions/sms-surveys/#Introduction).

    zapier
    actionbyzapier
  • Qualtrics

    Create a new survey distribution via sms

    Creates a new survey distribution via SMS.

    integromat
    actionbyintegromat
  • Qualtrics

    Delete a directory contact

    Deletes an existing directory contact.

    integromat
    actionbyintegromat

Apps you need

HubSpot

HubSpot

Email Marketing

An inbound marketing, sales and customer service online platform

HubSpot provides tools for CRM, social media marketing, content management, lead generation, analytics, SEO, online chat, and customer support.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.