Typeform
Intercom
zapier

An automated workflow using zapier

Connects Typeform + Intercom

Tag Intercom users for new Typeform entries

About this workflow template

This automation scenario allows you to connect Typeform and Intercom

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Typeform and Intercom can also be integrated using automation tools other than zapier:

Diagram

Tag Intercom users for new Typeform entries
Workflow diagram: Typeform + Intercom integration

How it works?

When this trigger fires in Typeform

Typeform

New Entry in Typeform

Triggers when a form is submitted.

Then this action happens in Intercom

Intercom

Add/Remove Tag on User in Intercom

Attach or remove a tag on a specific user.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Tag Intercom users for new Typeform entries.

Part I

Configure Applications

First, we need to connect Typeform and Intercom to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Typeform to Zapier.

    Connect Typeform to Zapier.

    Give Zapier access to your Typeform account, using Typeform credentials.

  • Connect Intercom to Zapier.

    Connect Intercom to Zapier.

    Give Zapier access to your Intercom account, using Intercom credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Typeform

    Set up a Trigger action for Typeform

    Choose the following trigger: New Entry (Triggers when a form is submitted.).

  • Then set up an Action for Intercom

    Then set up an Action for Intercom

    Choose this action: Add/Remove Tag on User (Attach or remove a tag on a specific user.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Typeform and Intercom.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Tag Intercom users for new Typeform entries!

Supported triggers and actions

  • Typeform

    New submission

    New submission

    pipedream
    triggerbypipedream
  • Typeform

    New entry

    Triggers when a form is submitted.

    zapierpabbly-connect
    triggerbyzapierpabbly-connect
  • Typeform

    Watch responses

    Triggers when a new response is submitted.

    integromat
    triggerbyintegromat
  • Typeform

    List forms

    Get list of all the forms.

    zapierintegromatpipedream
    triggerbyzapierintegromatpipedream
  • Typeform

    New response in a form

    This trigger fires every time a form receives a new response.

    ifttt
    triggerbyifttt
  • Typeform

    Form is submitted

    Form is submitted

    integrately
    triggerbyintegrately
  • Intercom

    Create/update user

    Update a user within Intercom given their e-mail address.

    zapier
    actionbyzapier
  • Intercom

    Send incoming message

    Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

    zapierpipedream
    actionbyzapierpipedream
  • Intercom

    Create/update lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

    zapier
    actionbyzapier
  • Intercom

    Add/remove tag on user

    Attach or remove a tag on a specific user.

    zapier
    actionbyzapier
  • Intercom

    Add event

    Tags a user with an event that occurred.

    zapieralbato
    actionbyzapieralbato
  • Intercom

    Create user

    Creates a new user in your Intercom app.

    zapierintegrately
    actionbyzapierintegrately

Apps you need

Typeform

Typeform

Form Builders

Online forms and surveys builder

Typeform allows building beautiful, interactive people-friendly forms without code. Typeform has next-generation templates for surveys, quizzes, research, feedback, lead generation, and more.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.