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Best Alternatives to OpsGenie

PagerDuty
1.

PagerDuty

Cloud-Based Incident Management and Monitoring Service

PagerDuty is a digital operations management platform that connects people, systems, and data into a single view for real-time action.

xMatters
2.

xMatters

xMatters is an incident management platform for enterprises, helping prevent and resolve IT incidents through automation and integration with various tools.

Jira Service Desk
3.

Jira Service Desk

A robust ITSM software tool

Jira Service Desk is a modern and collaborative IT service desk software that enables teams to receive, track, manage and resolve service requests from customers, increasing visibility and efficiency.

1 Common categories with OpsGenie:

Devops
Datadog
4.

Datadog

A cloud-based monitoring solution for app and infrastructure metrics

Datadog is a powerful cloud monitoring and data analytics platform designed for IT, Operations and Development teams. Easily monitor and visualize servers, databases, tools, and services and turn large amounts of data into actionable insights. Datadog is the perfect solution for cloud-scale monitoring.

Sentry
5.

Sentry

An application performance monitoring and error tracking tool

Sentry offers real-time error tracking and crash reporting for developers to quickly identify and fix issues, improving code health and optimizing performance. With the ability to self-host or use the cloud-based platform, Sentry ensures developers have the context and information necessary to solve issues and continuously improve their applications.

Freshservice
8.

Freshservice

Cloud-Based IT Service Management Tool

Freshservice is a cloud-based IT service management solution based on the ITIL framework. It provides a refreshing user experience and innovative features that streamline IT operations, including incident, problem, change, release, and asset management. Freshservice is trusted by over 40,000 customers worldwide, including Bridgestone, HP, and Panasonic, to improve their IT service delivery and operations.

1 Common categories with OpsGenie:

Server Monitoring
Bitrix24
10.

Bitrix24

A Comprehensive Social Workplace Solution

Bitrix24 is an all-in-one collaboration and project management tool, offering CRM, messaging, tasking, time management, and more. Used by millions of businesses worldwide and available in 18 languages.

1 Common categories with OpsGenie:

Team Communication
Startquestion
11.

Startquestion

A professional survey software for creating online surveys

Startquestion is a leading business survey platform for market research, customer experience, and employee insights

Smartling
12.

Smartling

Translation Management

Atera
14.

Atera

An all-in-one remote IT monitoring and management solution for MSPs

Atera: The ultimate all-in-one RMM software for MSPs & IT professionals. Combining RMM, PSA, Remote Access, and more in a fixed cost pricing model.

3 Common categories with OpsGenie:

Server MonitoringLog ManagementNetwork Monitoring

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