Send Whatsapp template messages in Wati and emails via Zoho Mail for new orders in Shopify

First, we need to connect Shopify, Zoho Mail and WATI to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Shopify to Zapier.

  Give Zapier access to your Shopify account, using Shopify credentials.

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  Connect Zoho Mail to Zapier.

  Give Zapier access to your Zoho Mail account, using Zoho Mail credentials.

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  Connect WATI to Zapier.

  Give Zapier access to your WATI account, using WATI credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Shopify

  Choose the following trigger: New Order (Triggers when a new purchase is made (only open orders) (with line item support).).

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  Then set up an Action for Zoho Mail

  Choose this action: Send Email (Create and send a new email message.).

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  Then set up another Action for WATI

  Choose this action: Send Template Message (Send an approved template WhatsApp message).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Shopify, Zoho Mail and WATI.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Send Whatsapp template messages in Wati and emails via Zoho Mail for new orders in Shopify!