An automated workflow using zapier
Connects Gravity Forms + Zendesk
Create Zendesk tickets from new Gravity Forms submissions
About this workflow template
This automation scenario allows you to connect Gravity Forms and Zendesk
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Gravity Forms and Zendesk can also be integrated using automation tools other than zapier:
Diagram
How it works?
When this trigger fires in Gravity Forms
Form Submission in Gravity Forms
Triggers when the specified form is submitted.
Then this action happens in Zendesk
Create Ticket in Zendesk
Create a new ticket.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Create Zendesk tickets from new Gravity Forms submissions.
Part I
Configure Applications
First, we need to connect Gravity Forms and Zendesk to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Gravity Forms to Zapier.
Give Zapier access to your Gravity Forms account, using Gravity Forms credentials.
Connect Zendesk to Zapier.
Give Zapier access to your Zendesk account, using Zendesk credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Gravity Forms
Choose the following trigger: Form Submission (Triggers when the specified form is submitted.).
Then set up an Action for Zendesk
Choose this action: Create Ticket (Create a new ticket.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Gravity Forms and Zendesk.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Create Zendesk tickets from new Gravity Forms submissions!
Related Automation Templates
Supported triggers and actions
Form submission
Triggers when the specified form is submitted.
triggerbyzapierWatch entries
Triggers when a new entry is submitted in a form.
triggerbyintegromatNew form submission
Triggers when a Form is submitted
triggerbyautomateioForm is submitted
Form is submitted
triggerbyintegratelyGet forms
Triggers when a new Form is created.
triggerbyzapierNew response
Trigger on new response.
triggerbypabbly-connect
Create ticket
Create a new ticket.
actionbyzapierintegratelypabbly-connectpipedreamCreate user
Create a new user.
actionbyzapierintegratelypabbly-connectUpdate user
Update an existing user.
actionbyzapierintegratelypabbly-connectUpdate ticket
Update an existing ticket status or add comments.
actionbyzapierintegratelypabbly-connectpipedreamCreate a ticket
Creates a ticket.
actionbyintegromatAdd tag(s) to ticket
Add one or more tags to an existing ticket.
actionbyzapierpabbly-connect
Apps you need
Gravity Forms is a premier WordPress plugin that simplifies the creation of powerful and beautifully designed forms. Automate data flow between Gravity Forms and your favorite apps using Integromat, eliminating the need for manual data entry. Easily build and manage web forms with this secure and reliable solution.
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
