Create Freshdesk users for new subscriptions on ChargeBee

First, we need to connect Chargebee and Freshdesk to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Chargebee to Zapier.

  Give Zapier access to your Chargebee account, using Chargebee credentials.

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  Connect Freshdesk to Zapier.

  Give Zapier access to your Freshdesk account, using Freshdesk credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Chargebee

  Choose the following trigger: New Subscription (Triggers when a subscription is created.).

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  Then set up an Action for Freshdesk

  Choose this action: Create Contact (Allows you to create a User/Customer in Freshdesk for your support domain.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Chargebee and Freshdesk.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Create Freshdesk users for new subscriptions on ChargeBee!