Zendesk
ServiceNow

Zendesk and ServiceNow Integration

No-code Integration
No-code
Supported Automation Platforms
6automatiomation platforms supported
Zendesk Actions
53Zendesk Triggers & Actions
ServiceNow Actions
13ServiceNow Triggers & Actions

How to connect Zendesk and ServiceNow

Zendesk and ServiceNow integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 3 more. With the combination of 69 Zendesk triggers and 14 ServiceNow actions, you can create hundreds of integration workflows to automate your work.

Popular Workflows for Zendesk and ServiceNow Integration

By integrating Zendesk with ServiceNow, users can create custom workflows that save time and increase efficiency. Here are some of the most popular workflows that can be achieved through their integration.

  • Add important tasks to a personal to-do list
  • Add new leads to CRM or Customer support platform

Workflow Automation Platforms supported by Zendesk and ServiceNow

You can streamline your workflow processes between Zendesk and ServiceNow with these no-code automation platforms that don't require any coding experience. Browse through this list to find the right platform that enables customized workflows tailored to your specific business requirements.

  • Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
  • Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
  • Unito. Unito is a top-tier, no-code integration solution that enables seamless workflows across multiple apps. With two-way syncing, updates between tools are reflected in real-time. Choose from multiple integrations to streamline your team's efforts and increase productivity.
  • Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

Zendesk and ServiceNow Integration Price

No-code or low-code automation tools offer an excellent solution for optimizing your workflow and streamlining tasks by integrating Zendesk and ServiceNow. Nevertheless, understanding the pricing aspects is crucial.

Need to know the pricing information for automation services supporting Zendesk and ServiceNow integration? We've done the hard work for you! Check out our table below for details based on 100, 1K, 10K and 100K basic automations per month.

A basic automation is a scenario that comprises of a trigger and a single action. An example of this is automatically sending an email every time someone fills out a form.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Core

$10.59

Volume: 10K
Plan: Core

$18.82

Volume: 100K
Plan: Core

$214.31

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Starter

$20

Volume: 1K
Plan: Starter

$20

Volume: 10K
Plan: Pro

$50

Volume: 100K
Plan:

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Free

$0

Volume: 10K
Plan: Basic

$29

Volume: 100K
Plan: Business

$499

Triggers and Actions supported by Zendesk and ServiceNow

When integrating Zendesk and ServiceNow, you are usually looking for automation suitable for your business request.

Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.

To provide you with the best options for integrating Zendesk and ServiceNow, we have meticulously collected all of the available Triggers and Actions from different Workflow Automation Platforms.

Zendesk

When this happens

Select a Trigger

ServiceNow

Do this

Select an Action

How to setup Zendesk and ServiceNow integration

  • Step 1: Choose a Workflow Automation Service supported by Zendesk and ServiceNow. Choose automation platform

    60 seconds

  • Step 2: Securely authenticate Zendesk and ServiceNow on the chosen automation service before proceeding.

    60 seconds

  • Step 3: Pick a suitable Trigger for Zendesk that will kickstart your automation workflow. Explore Triggers

    15 seconds

  • Step 4: Select a resulting Action for ServiceNow that will follow the Trigger event in your automation flow. Explore Actions

    15 seconds

  • Step 5: Specify the data that will be exchanged between Zendesk and ServiceNow by configuring the appropriate settings.

    120 seconds

  • Step 6: Complete your integration by testing and publishing it. You're all set!

Popular Automation Scenarios with Zendesk and ServiceNow

By automating your complete business processes, you can enhance efficiency and reduce errors. With Zendesk and ServiceNow, there are several popular approaches users can take to automate their tasks.

Zendesk and ServiceNow integration Diagram

Zendesk and ServiceNow Integration
Zendesk + ServiceNow Integration schema

Frequently Asked Questions

Does Zendesk integrate with ServiceNow?

You can connect Zendesk and ServiceNow automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, Microsoft Power Automate, Unito or Pipedream to link Zendesk and ServiceNow.

Can you Integrate Zendesk and ServiceNow for free?

Yes, you can use the free plan of Make.com, Zapier or Pipedream to connect Zendesk to ServiceNow for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between Zendesk and ServiceNow.

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