ServiceNow
Salesforce

ServiceNow and Salesforce Integration

No-code Integration
No-code
Supported Automation Platforms
5automatiomation platforms supported
ServiceNow Actions
4ServiceNow Triggers & Actions
Salesforce Actions
136Salesforce Triggers & Actions

How to connect ServiceNow and Salesforce

ServiceNow and Salesforce integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 2 more. With the combination of 8 ServiceNow triggers and 138 Salesforce actions, you can create thousands of integration workflows to automate your work.

Popular Workflows for ServiceNow and Salesforce Integration

By integrating ServiceNow with Salesforce, users can create custom workflows that save time and increase efficiency. Here are some of the most popular workflows that can be achieved through their integration.

  • Add important tasks to a personal to-do list

Workflow Automation Platforms supported by ServiceNow and Salesforce

You can streamline your workflow processes between ServiceNow and Salesforce with these no-code automation platforms that don't require any coding experience. Browse through this list to find the right platform that enables customized workflows tailored to your specific business requirements.

  • Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
  • Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
  • Unito. Unito is a top-tier, no-code integration solution that enables seamless workflows across multiple apps. With two-way syncing, updates between tools are reflected in real-time. Choose from multiple integrations to streamline your team's efforts and increase productivity.

ServiceNow and Salesforce Integration Price

When it comes to optimizing your workflow and streamlining tasks, integrating ServiceNow and Salesforce can be seamlessly achieved using no-code or low-code automation tools. However, it is crucial to understand the pricing aspects.

To help you better understand the pricing implications of using automation services for ServiceNow and Salesforce integration, we have gathered and organized pricing information in the table below. This includes details on 100, 1K, 10K and 100K basic automations per month.

A basic automation is a scenario, which includes a trigger and a single action. An example of simple automation is: every time form is filled send an email.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Core

$10.59

Volume: 10K
Plan: Core

$18.82

Volume: 100K
Plan: Core

$214.31

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Starter

$20

Volume: 1K
Plan: Starter

$20

Volume: 10K
Plan: Pro

$50

Volume: 100K
Plan:

Triggers and Actions supported by ServiceNow and Salesforce

When integrating ServiceNow and Salesforce, you typically seek automation that suits your business requirements.

Automations are workflows that link your applications to fully automate repetitive tasks. A Trigger serves as the initiating event of an Automation, while an Action denotes the event executed by the Automation.

Our extensive collection of available Triggers and Actions from various Workflow Automation Platforms allows you to fully assess integration possibilities and make informed decisions on integrating ServiceNow with Salesforce.

ServiceNow

When this happens

Select a Trigger

Salesforce

Do this

Select an Action

How to setup ServiceNow and Salesforce integration

  • Step 1: Choose a Workflow Automation Service supported by ServiceNow and Salesforce. Choose automation platform

    60 seconds

  • Step 2: Securely authenticate ServiceNow and Salesforce on the chosen automation service before proceeding.

    60 seconds

  • Step 3: Select a Trigger for ServiceNow that will initiate your automation flow. Explore Triggers

    15 seconds

  • Step 4: Choose an appropriate Action to be executed by Salesforce once your automation scenario is triggered. Explore Actions

    15 seconds

  • Step 5: Set up the data exchange between ServiceNow and Salesforce and configure the parameters to meet your requirements.

    120 seconds

  • Step 6: Test and publish your integration. That's it! Enjoy the benefits of no-code automation!

Popular Automation Scenarios with ServiceNow and Salesforce

While connecting two applications can be useful, it's automating complete business processes that can provide a significant boost in productivity. By combining the power of ServiceNow and Salesforce, users can fully optimize their workflow in various ways. Here are a few commonly used automation scenarios.

ServiceNow and Salesforce integration Diagram

ServiceNow and Salesforce Integration
ServiceNow + Salesforce Integration schema

Frequently Asked Questions

Does ServiceNow integrate with Salesforce?

You can connect ServiceNow and Salesforce automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, Microsoft Power Automate or Unito to link ServiceNow and Salesforce.

Can you Integrate ServiceNow and Salesforce for free?

Yes, you can use the free plan of Make.com or Zapier to connect ServiceNow to Salesforce for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between ServiceNow and Salesforce.

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