ServiceNow
Microsoft Teams

ServiceNow and Microsoft Teams Integration

No-code Integration
No-code
Supported Automation Platforms
6automatiomation platforms supported
ServiceNow Actions
6ServiceNow Triggers & Actions
Microsoft Teams Actions
61Microsoft Teams Triggers & Actions

How to connect ServiceNow and Microsoft Teams

ServiceNow and Microsoft Teams integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 3 more. With the combination of 10 ServiceNow triggers and 63 Microsoft Teams actions, you can create hundreds of integration workflows to automate your work.

Popular Workflows for ServiceNow and Microsoft Teams Integration

By integrating ServiceNow with Microsoft Teams, users can create custom workflows that save time and increase efficiency. Here are some of the most popular workflows that can be achieved through their integration.

  • Add important tasks to a personal to-do list
  • Add new leads to CRM or Customer support platform

Workflow Automation Platforms supported by ServiceNow and Microsoft Teams

You can streamline your workflow processes between ServiceNow and Microsoft Teams with these no-code automation platforms that don't require any coding experience. Browse through this list to find the right platform that enables customized workflows tailored to your specific business requirements.

  • Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
  • Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
  • Albato. Albato is the ultimate platform for automating all your business needs. With no coding required, you can connect any apps and streamline your workflows. Plus, their App Integrator allows you to easily add missing apps to their library. Albato Embedded is perfect for SaaS.
  • Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

ServiceNow and Microsoft Teams Integration Price

No-code or low-code automation tools offer an excellent solution for optimizing your workflow and streamlining tasks by integrating ServiceNow and Microsoft Teams. Nevertheless, understanding the pricing aspects is crucial.

We have gathered and organized pricing information for automation services that support ServiceNow and Microsoft Teams integration. Refer to the table below for details on pricing based on 100, 1K, 10K and 100K basic automations per month.

Basic automation includes only one trigger and one action, making it simple. For instance, creating a record in database every time a task is completed is a basic automation.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Core

$10.59

Volume: 10K
Plan: Core

$18.82

Volume: 100K
Plan: Core

$214.31

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Starter

$20

Volume: 1K
Plan: Starter

$20

Volume: 10K
Plan: Pro

$50

Volume: 100K
Plan:

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Basic

$19

Volume: 10K
Plan: Pro

$130

Volume: 100K
Plan:

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Free

$0

Volume: 10K
Plan: Basic

$29

Volume: 100K
Plan: Business

$499

Triggers and Actions supported by ServiceNow and Microsoft Teams

Typically, when connecting ServiceNow and Microsoft Teams, you're searching for an automation that meets your business requirements.

Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.

We have gathered all available Triggers and Actions from diverse Workflow Automation Platforms so that you can evaluate integration possibilities and make an informed decision on integrating ServiceNow with Microsoft Teams.

ServiceNow

When this happens

Select a Trigger

Microsoft Teams

Do this

Select an Action

How to setup ServiceNow and Microsoft Teams integration

  • Step 1: Use a Workflow Automation Service that is compatible with both ServiceNow and Microsoft Teams. Choose automation platform

    60 seconds

  • Step 2: Authenticate ServiceNow and Microsoft Teams on the chosen automation service.

    60 seconds

  • Step 3: Pick a suitable Trigger for ServiceNow that will kickstart your automation workflow. Explore Triggers

    15 seconds

  • Step 4: Choose an appropriate Action to be executed by Microsoft Teams once your automation scenario is triggered. Explore Actions

    15 seconds

  • Step 5: Configure the data that is exchanged between ServiceNow and Microsoft Teams.

    120 seconds

  • Step 6: Test and publish your integration. That's it! Enjoy the benefits of no-code automation!

ServiceNow and Microsoft Teams integration Diagram

ServiceNow and Microsoft Teams Integration
ServiceNow + Microsoft Teams Integration schema

Frequently Asked Questions

Does ServiceNow integrate with Microsoft Teams?

You can connect ServiceNow and Microsoft Teams automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, Microsoft Power Automate, Albato or Pipedream to link ServiceNow and Microsoft Teams.

Can you Integrate ServiceNow and Microsoft Teams for free?

Yes, you can use the free plan of Make.com, Zapier or Pipedream to connect ServiceNow to Microsoft Teams for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between ServiceNow and Microsoft Teams.

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