An automated workflow using ifttt
Connects Twitter + Salesforce
Post in Chatter every time a specific @username tweets
About this workflow template
This automation scenario allows you to connect Twitter and Salesforce
It can be build using Ifttt, a no-code workflow automation tool. Ifttt allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Twitter and Salesforce can also be integrated using automation tools other than ifttt:
How it works?
When this trigger fires in Twitter
New tweet by a specific user in Twitter
This Trigger fires every time the Twitter user you specify tweets.
Then this action happens in Salesforce
Post Chatter message in Salesforce
This Action will post a new message on your Chatter feed or in a group.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Post in Chatter every time a specific @username tweets.
Part I
Configure Applications
First, we need to connect Twitter and Salesforce to IFTTT.
Create IFTTT account.
Create IFTTT account if you don't have one.
Connect Twitter to IFTTT.
Give IFTTT access to your Twitter account, using Twitter credentials.
Connect Salesforce to IFTTT.
Give IFTTT access to your Salesforce account, using Salesforce credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of IFTTT.
Set up a Trigger action for Twitter
Choose the following trigger: New tweet by a specific user (This Trigger fires every time the Twitter user you specify tweets.).
Then set up an Action for Salesforce
Choose this action: Post Chatter message (This Action will post a new message on your Chatter feed or in a group.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Twitter and Salesforce.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Post in Chatter every time a specific @username tweets!
Related Automation Templates
Supported triggers and actions
Search tweets
Triggers when there is a new tweet matching your search term
triggerbyautomateiopipedreamSearch mention
Triggers when any user creates a new Tweet that contains a specific search term (like a word, phrase, username or hashtag).
triggerbyzapierNew tweet by you
This Trigger fires every time you post a new tweet.
triggerbyiftttNew tweet by a specific user
This Trigger fires every time the Twitter user you specify tweets.
triggerbyiftttNew follower
Triggers when a user of your choosing gets a new follower.
triggerbyzapieriftttautomateiopabbly-connectNew tweet from search
This Trigger fires every time a new tweet matches your search query. Limited to 10 tweets per check, and protected tweets will not be returned.
triggerbyifttt
Create record
Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
actionbyzapierintegratelypabbly-connectCreate lead
Creates a new lead in Salesforce.
actionbyzapierintegratelypabbly-connectalbatoUpdate record
Updates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
actionbyzapierintegratelypabbly-connectalbatoCreate contact
Creates a new contact in Salesforce.
actionbyzapierintegratelypabbly-connectAdd lead to campaign
Adds an existing lead to an existing campaign.
actionbyzapierintegratelyFind record
Finds a record of a specified Salesforce object by up to two fields and values you choose.
actionbyzapier
Apps you need
A real-time social networking platform for connecting and engaging with people
Twitter, the real-time social network, lets you share ideas, follow trends, and join conversations worldwide. Stay connected with short messages called "tweets" and engage with a diverse community.
Salesforce is the world's top-rated Customer Success Platform and #1 Cloud-based CRM application. It unites all departments with a shared view of every customer and boosts sales productivity with industry-specific apps and best practices.
Salesforce alternatives
IFTTT helps to create applications connections with a simple statement: if this then that. For example: "Tweet your Instagrams as native photos on Twitter". You define a task by a trigger and an action.
