Create Salesforce cases from new Gravity Forms submissions

First, we need to connect Gravity Forms and Salesforce to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Gravity Forms to Zapier.

  Give Zapier access to your Gravity Forms account, using Gravity Forms credentials.

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  Connect Salesforce to Zapier.

  Give Zapier access to your Salesforce account, using Salesforce credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Gravity Forms

  Choose the following trigger: Form Submission (Triggers when the specified form is submitted.).

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  Then set up an Action for Salesforce

  Choose this action: Create Record (Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Gravity Forms and Salesforce.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Create Salesforce cases from new Gravity Forms submissions!