Update or add new Intercom users from new Gravity Forms submissions

First, we need to connect Intercom and Gravity Forms to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Intercom to Zapier.

  Give Zapier access to your Intercom account, using Intercom credentials.

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  Connect Gravity Forms to Zapier.

  Give Zapier access to your Gravity Forms account, using Gravity Forms credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Intercom

  Choose the following trigger: Create/Update User (Update a user within Intercom given their e-mail address.).

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  Then set up an Action for Gravity Forms

  Choose this action: Form Submission (Triggers when the specified form is submitted.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Intercom and Gravity Forms.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Update or add new Intercom users from new Gravity Forms submissions!