An automated workflow using integromat
Connects Google Calendar + Teamwork Desk
Create Teamwork Desk tickets from Google Calendar events
About this workflow template
This automation scenario allows you to connect Google Calendar and Teamwork Desk
It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Google Calendar and Teamwork Desk can also be integrated using automation tools other than integromat:
Diagram
How it works?
When this trigger fires in Google Calendar
Watch Events in Google Calendar
Triggers when an event is created, updated, deleted, started or ended in a selected calendar.
Then this action happens in Teamwork Desk
Create Ticket in Teamwork Desk
Creates a new ticket.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Create Teamwork Desk tickets from Google Calendar events.
Part I
Configure Applications
First, we need to connect Google Calendar and Teamwork Desk to Make.com.
Create Make.com account.
Create Make.com account if you don't have one.
Connect Google Calendar to Make.com.
Give Make.com access to your Google Calendar account, using Google Calendar credentials.
Connect Teamwork Desk to Make.com.
Give Make.com access to your Teamwork Desk account, using Teamwork Desk credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.
Set up a Trigger action for Google Calendar
Choose the following trigger: Watch Events (Triggers when an event is created, updated, deleted, started or ended in a selected calendar. ).
Then set up an Action for Teamwork Desk
Choose this action: Create Ticket (Creates a new ticket.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Google Calendar and Teamwork Desk.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Create Teamwork Desk tickets from Google Calendar events!
Supported triggers and actions
New event
Triggers when an event is created.
triggerbyzapierpabbly-connectalbatoEvent start
Triggers when a specified amount of time before an event starts.
triggerbyzapierautomateioNew or updated event
Triggers when an event is created or updated (except when it's cancelled).
triggerbyzapierAny event starts
This Trigger fires a set number of minutes before the starting time of any event on your Google Calendar. Note: The time in the ingredient will be based on the timezone set in Google Calendar.
triggerbyiftttEvent from search starts
This Trigger fires a set number of minutes before the starting time of an event on your Calendar that contains a specific keyword or phrase in the event’s Title, Description, or Location. Ingredient will be based on the zone set in Google.
triggerbyiftttNew event added
This Trigger fires every time a new event is added to your Google Calendar. Note: The time in the ingredient will be based on the timezone set in Google Calendar.
triggerbyifttt
Create ticket
Creates a new ticket.
actionbyzapierintegromatintegratelyCreate customer
Creates a new customer.
actionbyzapierintegromatintegratelyLink task to ticket
Links a Teamwork Projects task to a ticket.
actionbyzapierintegratelyGet ticket
Gets the details of a ticket.
actionbyintegromatAdd reply to ticket
Add a reply to a ticket.
actionbyzapierintegromatintegratelyAssign ticket
Assigns ticket to the specified user.
actionbyzapierintegrately
Apps you need
Google Calendar, the free time-management web application, simplifies scheduling and organizing your daily events. Easily manage and share your schedule with customizable notifications, ensuring you stay on top of your commitments.
Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
