GitHub
ServiceNow
zapier

An automated workflow using zapier

Connects GitHub + ServiceNow

Generate ServiceNow records from new commits in GitHub

About this workflow template

This automation scenario allows you to connect GitHub and ServiceNow

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

GitHub and ServiceNow can also be integrated using automation tools other than zapier:

Diagram

Generate ServiceNow records from new commits in GitHub
Workflow diagram: GitHub + ServiceNow integration

How it works?

When this trigger fires in GitHub

GitHub

New Commit in GitHub

Triggered when a new commit is created. Select your organization, repo and branch.

Then this action happens in ServiceNow

ServiceNow

Create Record in ServiceNow

Creates a new record in a table.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Generate ServiceNow records from new commits in GitHub.

Part I

Configure Applications

First, we need to connect GitHub and ServiceNow to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect GitHub to Zapier.

    Connect GitHub to Zapier.

    Give Zapier access to your GitHub account, using GitHub credentials.

  • Connect ServiceNow to Zapier.

    Connect ServiceNow to Zapier.

    Give Zapier access to your ServiceNow account, using ServiceNow credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for GitHub

    Set up a Trigger action for GitHub

    Choose the following trigger: New Commit (Triggered when a new commit is created. Select your organization, repo and branch.).

  • Then set up an Action for ServiceNow

    Then set up an Action for ServiceNow

    Choose this action: Create Record (Creates a new record in a table.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between GitHub and ServiceNow.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Generate ServiceNow records from new commits in GitHub!

Supported triggers and actions

  • GitHub

    New issue

    Triggered when a new issue is created.

    zapierautomateio
    triggerbyzapierautomateio
  • GitHub

    New commit

    Triggered when a new commit is created. Select your organization, repo and branch.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • GitHub

    New pull request

    Triggered when a new pull request is created.

    zapierautomateio
    triggerbyzapierautomateio
  • GitHub

    New release

    Triggered when a new release is added.

    zapierautomateiopabbly-connectpipedream
    triggerbyzapierautomateiopabbly-connectpipedream
  • GitHub

    New repository

    Triggered when a new repository is created.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • GitHub

    New mention

    Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • ServiceNow

    Create record

    Creates a new record in a table.

    zapieralbato
    actionbyzapieralbato
  • ServiceNow

    Create table record

    Create table record

    pipedream
    actionbypipedream
  • ServiceNow

    Get table record by sysid

    Get table record by sysid

    pipedream
    actionbypipedream
  • ServiceNow

    Get table records

    Get table records

    pipedream
    actionbypipedream
  • ServiceNow

    Update table record

    Update table record

    pipedream
    actionbypipedream
  • ServiceNow

    Add a record

    Add a record to the table

    automateio
    actionbyautomateio

Apps you need

ServiceNow

ServiceNow

Help Desk

A Comprehensive Enterprise Service Management Solution

ServiceNow revolutionizes IT management through ITSM, ITOM, and ITBM. It streamlines service delivery, automates workflows, and enhances user experience with AI-powered chatbots. With ServiceNow, businesses can transform their operational IT costs into strategic investments while improving productivity by over 20%.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.