Freshdesk
Microsoft Teams

Freshdesk and Microsoft Teams Integration

No-code Integration
No-code
Supported Automation Platforms
7automatiomation platforms supported
Freshdesk Actions
25Freshdesk Triggers & Actions
Microsoft Teams Actions
61Microsoft Teams Triggers & Actions

How to connect Freshdesk and Microsoft Teams

Freshdesk and Microsoft Teams integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 4 more. With the combination of 32 Freshdesk triggers and 63 Microsoft Teams actions, you can create thousands of integration workflows to automate your work.

Popular Workflows for Freshdesk and Microsoft Teams Integration

When used together, Freshdesk and Microsoft Teams form a powerful toolset for automating routine tasks. Explore several workflows that are covered by their integration.

  • Add important tasks to a personal to-do list
  • Add new leads to CRM or Customer support platform
  • Save files to the cloud storage
  • Distribute content across social media platforms
  • Register new leads for webinars to nurture them
  • Enroll customer in an online course

Workflow Automation Platforms supported by Freshdesk and Microsoft Teams

You can automate tasks between Freshdesk and Microsoft Teams with ease, even without any coding experience. These no-code workflow automation platforms enable businesses to streamline their workflows in a simplified manner. Discover the best fit for your business by checking out this list.

  • Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
  • Pabbly Connect. Pabbly Connect simplifies automation for everyone, connecting multiple apps and streamlining tasks with ease. Trust in our technical expertise and focus on making an impact in your field.
  • Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
  • Integrately. Integrately helps to integrate your apps in 1 click using easy to set up automation templates. Live chat support and an impressive 10k+ customer base set it apart.
  • Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

Freshdesk and Microsoft Teams Integration Price

If you have decided to use a workflow automation tool to connect Freshdesk and Microsoft Teams, it's important to carefully analyze the cost of integration.

To help you better understand the pricing implications of using automation services for Freshdesk and Microsoft Teams integration, we have gathered and organized pricing information in the table below. This includes details on 100, 1K, 10K and 100K basic automations per month.

A basic automation is a scenario that comprises of a trigger and a single action. An example of this is automatically sending an email every time someone fills out a form.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Core

$10.59

Volume: 10K
Plan: Core

$18.82

Volume: 100K
Plan: Core

$214.31

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Starter

$20

Volume: 1K
Plan: Starter

$20

Volume: 10K
Plan: Pro

$50

Volume: 100K
Plan:

Volume: 100
Plan: Starter

$29.99

Volume: 1K
Plan: Starter

$29.99

Volume: 10K
Plan: Professional

$49

Volume: 100K
Plan: Business

$299

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Free

$0

Volume: 10K
Plan: Basic

$29

Volume: 100K
Plan: Business

$499

Triggers and Actions supported by Freshdesk and Microsoft Teams

When integrating Freshdesk and Microsoft Teams, you typically seek automation that suits your business requirements.

Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.

We have gathered all available Triggers and Actions from diverse Workflow Automation Platforms so that you can evaluate integration possibilities and make an informed decision on integrating Freshdesk with Microsoft Teams.

Freshdesk

When this happens

Select a Trigger

Microsoft Teams

Do this

Select an Action

How to setup Freshdesk and Microsoft Teams integration

  • Step 1: Use a Workflow Automation Service that is compatible with both Freshdesk and Microsoft Teams. Choose automation platform

    60 seconds

  • Step 2: Securely authenticate Freshdesk and Microsoft Teams on the chosen automation service before proceeding.

    60 seconds

  • Step 3: Select a Trigger for Freshdesk that will initiate your automation flow. Explore Triggers

    15 seconds

  • Step 4: Choose a resulting Action for Microsoft Teams. Explore Actions

    15 seconds

  • Step 5: Specify the data that will be exchanged between Freshdesk and Microsoft Teams by configuring the appropriate settings.

    120 seconds

  • Step 6: Test and publish your integration. That's it! Enjoy the benefits of no-code automation!

Frequently Asked Questions

Does Freshdesk integrate with Microsoft Teams?

You can connect Freshdesk and Microsoft Teams automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, Pabbly Connect, Microsoft Power Automate, Integrately or Pipedream to link Freshdesk and Microsoft Teams.

Can you Integrate Freshdesk and Microsoft Teams for free?

Yes, you can use the free plan of Make.com, Zapier, Pabbly Connect, Integrately or Pipedream to connect Freshdesk to Microsoft Teams for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between Freshdesk and Microsoft Teams.

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