How to connect Freshdesk and Microsoft Teams
Popular Workflows for Freshdesk and Microsoft Teams Integration
When used together, Freshdesk and Microsoft Teams form a powerful toolset for automating routine tasks. Explore several workflows that are covered by their integration.
- Add important tasks to a personal to-do list
- Add new leads to CRM or Customer support platform
- Save files to the cloud storage
- Distribute content across social media platforms
- Register new leads for webinars to nurture them
- Enroll customer in an online course
Workflow Automation Platforms supported by Freshdesk and Microsoft Teams
You can automate tasks between Freshdesk and Microsoft Teams with ease, even without any coding experience. These no-code workflow automation platforms enable businesses to streamline their workflows in a simplified manner. Discover the best fit for your business by checking out this list.
- Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
- Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
- n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
- Pabbly Connect. Pabbly Connect simplifies automation for everyone, connecting multiple apps and streamlining tasks with ease. Trust in our technical expertise and focus on making an impact in your field.
- Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
- Integrately. Integrately helps to integrate your apps in 1 click using easy to set up automation templates. Live chat support and an impressive 10k+ customer base set it apart.
- Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.
- Pricing Options
- FreemiumFree Trial
- Starting From
- 10$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 30$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 20€/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 19$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 15$/user/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 30$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 19$/month
Freshdesk and Microsoft Teams Integration Price
If you have decided to use a workflow automation tool to connect Freshdesk and Microsoft Teams, it's important to carefully analyze the cost of integration.
To help you better understand the pricing implications of using automation services for Freshdesk and Microsoft Teams integration, we have gathered and organized pricing information in the table below. This includes details on 100, 1K, 10K and 100K basic automations per month.
A basic automation is a scenario that comprises of a trigger and a single action. An example of this is automatically sending an email every time someone fills out a form.
Automation Platform | 100 | 1K | 10K | 100K |
---|---|---|---|---|
Volume: 100 Plan: Free $0 Volume: 1K Plan: Core $10.59 Volume: 10K Plan: Core $18.82 Volume: 100K Plan: Core $214.31 | $0 Free | $10.59 Core | $18.82 Core | $214.31 Core |
Volume: 100 Plan: Free $0 Volume: 1K Plan: Starter $58.5 Volume: 10K Plan: Professional $193.5 Volume: 100K Plan: Professional $733.5 | $0 Free | $58.5 Starter | $193.5 Professional | $733.5 Professional |
Volume: 100 Plan: Starter $20 Volume: 1K Plan: Starter $20 Volume: 10K Plan: Pro $50 Volume: 100K Plan: | $20 Starter | $20 Starter | $50 Pro | |
Volume: 100 Plan: Starter $29.99 Volume: 1K Plan: Starter $29.99 Volume: 10K Plan: Professional $49 Volume: 100K Plan: Business $299 | $29.99 Starter | $29.99 Starter | $49 Professional | $299 Business |
Volume: 100 Plan: Free $0 Volume: 1K Plan: Free $0 Volume: 10K Plan: Basic $29 Volume: 100K Plan: Business $499 | $0 Free | $0 Free | $29 Basic | $499 Business |
Triggers and Actions supported by Freshdesk and Microsoft Teams
When integrating Freshdesk and Microsoft Teams, you typically seek automation that suits your business requirements.
Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.
We have gathered all available Triggers and Actions from diverse Workflow Automation Platforms so that you can evaluate integration possibilities and make an informed decision on integrating Freshdesk with Microsoft Teams.
When this happens
Select a Trigger
Do this
Select an Action
How to setup Freshdesk and Microsoft Teams integration
Step 1: Use a Workflow Automation Service that is compatible with both Freshdesk and Microsoft Teams. Choose automation platform
60 seconds
60 secondsStep 2: Securely authenticate Freshdesk and Microsoft Teams on the chosen automation service before proceeding.
60 seconds
60 secondsStep 3: Select a Trigger for Freshdesk that will initiate your automation flow. Explore Triggers
15 seconds
15 secondsStep 4: Choose a resulting Action for Microsoft Teams. Explore Actions
15 seconds
15 secondsStep 5: Specify the data that will be exchanged between Freshdesk and Microsoft Teams by configuring the appropriate settings.
120 seconds
120 secondsStep 6: Test and publish your integration. That's it! Enjoy the benefits of no-code automation!
More integrations to Freshdesk
Explore our list of other popular Freshdesk integrations to find new automation scenarios. Freshdesk Integrations
More integrations to Microsoft Teams
Explore our list of other popular Microsoft Teams integrations to find new automation scenarios. Microsoft Teams Integrations
Frequently Asked Questions
Does Freshdesk integrate with Microsoft Teams?
- You can connect Freshdesk and Microsoft Teams automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, Pabbly Connect, Microsoft Power Automate, Integrately or Pipedream to link Freshdesk and Microsoft Teams.
Can you Integrate Freshdesk and Microsoft Teams for free?
- Yes, you can use the free plan of Make.com, Zapier, Pabbly Connect, Integrately or Pipedream to connect Freshdesk to Microsoft Teams for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between Freshdesk and Microsoft Teams.