Zoho CRM
CloudTalk
integromat

An automated workflow using integromat

Connects Zoho CRM + CloudTalk

Create a CloudTalk contact from a new Zoho CRM contact

About this workflow template

This automation scenario allows you to connect Zoho CRM and CloudTalk

It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Categories

Zoho CRM and CloudTalk can also be integrated using automation tools other than integromat:

Diagram

Create a CloudTalk contact from a new Zoho CRM contact
Workflow diagram: Zoho CRM + CloudTalk integration

How it works?

When this trigger fires in Zoho CRM

Zoho CRM

Watch Objects in Zoho CRM

Triggers when a new object is created or updated.

Then this action happens in CloudTalk

CloudTalk

Create a Contact in CloudTalk

Creates a contact.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Create a CloudTalk contact from a new Zoho CRM contact.

Part I

Configure Applications

First, we need to connect Zoho CRM and CloudTalk to Make.com.

  • Create Make.com account.

    Create Make.com account.

    Create Make.com account if you don't have one.

  • Connect Zoho CRM to Make.com.

    Connect Zoho CRM to Make.com.

    Give Make.com access to your Zoho CRM account, using Zoho CRM credentials.

  • Connect CloudTalk to Make.com.

    Connect CloudTalk to Make.com.

    Give Make.com access to your CloudTalk account, using CloudTalk credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.

  • Set up a Trigger action for Zoho CRM

    Set up a Trigger action for Zoho CRM

    Choose the following trigger: Watch Objects (Triggers when a new object is created or updated.).

  • Then set up an Action for CloudTalk

    Then set up an Action for CloudTalk

    Choose this action: Create a Contact (Creates a contact.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Zoho CRM and CloudTalk.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Create a CloudTalk contact from a new Zoho CRM contact!

Supported triggers and actions

  • Zoho CRM

    New lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    zapierautomateio
    triggerbyzapierautomateio
  • Zoho CRM

    New contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    zapierautomateio
    triggerbyzapierautomateio
  • Zoho CRM

    New module entry

    Triggers instantaneously when any entry is created in the specified module.

    zapierautomateiopabbly-connect
    triggerbyzapierautomateiopabbly-connect
  • Zoho CRM

    Watch objects

    Triggers when a new object is created or updated.

    integromat
    triggerbyintegromat
  • Zoho CRM

    New/updated module entry

    Triggers instantaneously when any entry is created or updated in the specified module.

    zapier
    triggerbyzapier
  • Zoho CRM

    New or updated contact

    Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    zapier
    triggerbyzapier
  • CloudTalk

    Create a contact

    Creates a contact.

    integromat
    actionbyintegromat
  • CloudTalk

    Create contact

    Create a new contact.

    zapier
    actionbyzapier
  • CloudTalk

    Update contact

    Update an existing contact

    zapier
    actionbyzapier
  • CloudTalk

    Create an activity

    Creates an activity.

    integromat
    actionbyintegromat
  • CloudTalk

    Update a contact

    Modifies a contact.

    integromat
    actionbyintegromat
  • CloudTalk

    Create or update activity

    Creates a new or updates an existing activity.

    zapier
    actionbyzapier

Apps you need

Zoho CRM

Zoho CRM

CRM

A comprehensive customer relationship management tool for businesses

Zoho CRM is a powerful web-based CRM software that helps businesses attract, retain, and satisfy customers. It offers automated sales, seamless integration with popular business apps, and a comprehensive suite of features for managing leads, sales, marketing campaigns, customer support, and more. Transform your business with the world's favorite CRM system.

Make.com

Make.com

Automation Platforms

Integromat now Make! A workflow automation service.

Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.