Wishpond
Zendesk
zapier

An automated workflow using zapier

Connects Wishpond + Zendesk

Create Zendesk tickets from Wishpond form submissions

About this workflow template

This automation scenario allows you to connect Wishpond and Zendesk

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Categories

Wishpond and Zendesk can also be integrated using automation tools other than zapier:

Diagram

Create Zendesk tickets from Wishpond form submissions
Workflow diagram: Wishpond + Zendesk integration

How it works?

When this trigger fires in Wishpond

Wishpond

New Lead on List in Wishpond

Triggers when a new lead is added to a chosen list.

Then this action happens in Zendesk

Zendesk

Create Ticket in Zendesk

Create a new ticket.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Create Zendesk tickets from Wishpond form submissions.

Part I

Configure Applications

First, we need to connect Wishpond and Zendesk to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Wishpond to Zapier.

    Connect Wishpond to Zapier.

    Give Zapier access to your Wishpond account, using Wishpond credentials.

  • Connect Zendesk to Zapier.

    Connect Zendesk to Zapier.

    Give Zapier access to your Zendesk account, using Zendesk credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Wishpond

    Set up a Trigger action for Wishpond

    Choose the following trigger: New Lead on List (Triggers when a new lead is added to a chosen list.).

  • Then set up an Action for Zendesk

    Then set up an Action for Zendesk

    Choose this action: Create Ticket (Create a new ticket.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Wishpond and Zendesk.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Create Zendesk tickets from Wishpond form submissions!

Supported triggers and actions

  • Zendesk

    New ticket

    Triggers when a new ticket is added to a view.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Zendesk

    New ticket in view

    Triggers when a new ticket is added to a view.

    zapier
    triggerbyzapier
  • Zendesk

    New user

    Triggers when a new user is created.

    zapieralbato
    triggerbyzapieralbato
  • Zendesk

    New ticket (instant)

    New ticket (instant)

    pipedream
    triggerbypipedream
  • Zendesk

    Ticket closed (instant)

    Ticket closed (instant)

    pipedream
    triggerbypipedream
  • Zendesk

    Ticket pending (instant)

    Ticket pending (instant)

    pipedream
    triggerbypipedream
  • Wishpond

    Create a lead

    Creates a new lead.

    integromat
    actionbyintegromat
  • Wishpond

    Create lead

    Creates a new lead.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Wishpond

    Add lead properties

    Add properties to a lead.

    zapier
    actionbyzapier
  • Wishpond

    Add lead to list

    Add an existing lead to a chosen list.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Wishpond

    Create list

    Creates a new list.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Wishpond

    Remove lead from list

    Remove a lead from a chosen list.

    zapierintegrately
    actionbyzapierintegrately

Apps you need

Zapier

Zapier

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