An automated workflow using zapier
Connects Tidio + Slack
Send Slack channel messages for new contacts sent from Tidio bots
About this workflow template
This automation scenario allows you to connect Tidio and Slack
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Diagram
How it works?
When this trigger fires in Tidio
Contact Sent From Bot in Tidio
Triggers when a contact is sent from the chosen node in your bot.
Then this action happens in Slack
Send Channel Message in Slack
Post a new message to a specific #channel you choose. Can also schedule a message for later.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Send Slack channel messages for new contacts sent from Tidio bots.
Part I
Configure Applications
First, we need to connect Tidio and Slack to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Tidio to Zapier.
Give Zapier access to your Tidio account, using Tidio credentials.
Connect Slack to Zapier.
Give Zapier access to your Slack account, using Slack credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Tidio
Choose the following trigger: Contact Sent From Bot (Triggers when a contact is sent from the chosen node in your bot.).
Then set up an Action for Slack
Choose this action: Send Channel Message (Post a new message to a specific #channel you choose. Can also schedule a message for later.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Tidio and Slack.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Send Slack channel messages for new contacts sent from Tidio bots!
Related Automation Templates
Supported triggers and actions
New message in channels (instant)
New message in channels (instant)
triggerbypipedreamNew message posted to channel
Triggers when a new message is posted to a specific #channel you choose.
triggerbyzapierNew saved message
Triggers when you save a message.
triggerbyzapierNew pushed message
Triggers when you click the "Push to Zapier" button from a message in Slack.
triggerbyzapierNew user
Triggers when a new Slack user is created / first joins your org.
triggerbyzapierpabbly-connectalbatoNew mention
Triggers when a username or highlight word is mentioned in a public #channel.
triggerbyzapier
Contact sent from bot
Triggers when a contact is sent from the chosen node in your bot.
triggerbyzapierAvailable nodes
Triggers when dynamic dropdown for Automation is needed.
triggerbyzapierTest
Test trigger.
triggerbyzapier
Apps you need
Tidio is an all-in-one platform that offers live chat, bots, and marketing automation to help you connect with your customers seamlessly. It's a feature-packed free version with paid upgrades based on your requirements, ideal for WordPress users.
Slack is the go-to platform for modern teams seeking seamless communication and collaboration. With everything in one easily searchable place, including channels, integrations, and tools, Slack keeps your team aligned and productive.
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
