tawk.to
Discord
zapier

An automated workflow using zapier

Connects tawk.to + Discord

Send messages to a Discord channel when a new tawk.to chat begins

About this workflow template

This automation scenario allows you to connect tawk.to and Discord

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

tawk.to and Discord can also be integrated using automation tools other than zapier:

Diagram

Send messages to a Discord channel when a new tawk.to chat begins
Workflow diagram: tawk.to + Discord integration

How it works?

When this trigger fires in tawk.to

tawk.to

New Chat Started in tawk.to

Triggers when the first message in a chat is sent by a visitor or agent.

Then this action happens in Discord

Discord

Send Channel Message in Discord

Post a new message to a specific #channel you choose.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send messages to a Discord channel when a new tawk.to chat begins.

Part I

Configure Applications

First, we need to connect tawk.to and Discord to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect tawk.to to Zapier.

    Connect tawk.to to Zapier.

    Give Zapier access to your tawk.to account, using tawk.to credentials.

  • Connect Discord to Zapier.

    Connect Discord to Zapier.

    Give Zapier access to your Discord account, using Discord credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for tawk.to

    Set up a Trigger action for tawk.to

    Choose the following trigger: New Chat Started (Triggers when the first message in a chat is sent by a visitor or agent.).

  • Then set up an Action for Discord

    Then set up an Action for Discord

    Choose this action: Send Channel Message (Post a new message to a specific #channel you choose.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between tawk.to and Discord.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send messages to a Discord channel when a new tawk.to chat begins!

Supported triggers and actions

  • Discord

    New message (instant)

    New message (instant)

    pipedream
    triggerbypipedream
  • Discord

    New message posted to channel

    Triggers when a new message is posted to a specific text channel.

    zapieralbato
    triggerbyzapieralbato
  • Discord

    New reaction on message (legacy)

    Triggers when a new reaction is added to a specific message with the details of the user who reacted to it.

    zapier
    triggerbyzapier
  • Discord

    New user added

    Triggers when a new user joins the Discord Server.

    zapieralbato
    triggerbyzapieralbato
  • Discord

    Message deleted (instant)

    Message deleted (instant)

    pipedream
    triggerbypipedream
  • Discord

    New guild member (instant)

    New guild member (instant)

    pipedream
    triggerbypipedream
  • tawk.to

    New chat started

    Triggers when the first message in a chat is sent by a visitor or agent.

    zapieralbato
    triggerbyzapieralbato
  • tawk.to

    Chat ended

    Triggers when a chat ends. Usually after 90-150 seconds of inactivity.

    zapier
    triggerbyzapier
  • tawk.to

    New ticket

    Triggers when a new ticket is created.

    zapierpabbly-connectalbato
    triggerbyzapierpabbly-connectalbato
  • tawk.to

    Watch chat starts

    Triggers when the first message in a chat is sent by a visitor or agent.

    integromat
    triggerbyintegromat
  • tawk.to

    Watch new ticket

    Triggers when a new ticket is created.

    integromat
    triggerbyintegromat
  • tawk.to

    Chat is started

    Chat is started

    integrately
    triggerbyintegrately

Apps you need

Discord

Discord

Team Chat

A modern service for group voice, video, and text communication

Discord is the ultimate communication tool for gamers, allowing easy voice, video, and text chat with friends and communities. Whether you belong to a school club, gaming group or art community, Discord has got you covered.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.