Send messages to a Discord channel when a new tawk.to chat begins

First, we need to connect tawk.to and Discord to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect tawk.to to Zapier.

  Give Zapier access to your tawk.to account, using tawk.to credentials.

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  Connect Discord to Zapier.

  Give Zapier access to your Discord account, using Discord credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for tawk.to

  Choose the following trigger: New Chat Started (Triggers when the first message in a chat is sent by a visitor or agent.).

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  Then set up an Action for Discord

  Choose this action: Send Channel Message (Post a new message to a specific #channel you choose.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between tawk.to and Discord.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Send messages to a Discord channel when a new tawk.to chat begins!