How to connect SMS and Zendesk
Popular Workflows for SMS and Zendesk Integration
When used together, SMS and Zendesk form a powerful toolset for automating routine tasks. Explore several workflows that are covered by their integration.
- Engage new leads with a personalized message
- Send automatic notifications about important task updates
- Notify the team of important messages for prompt response
Workflow Automation Platforms supported by SMS and Zendesk
You can automate tasks between SMS and Zendesk with ease, even without any coding experience. These no-code workflow automation platforms enable businesses to streamline their workflows in a simplified manner. Discover the best fit for your business by checking out this list.
- Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
- Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.
- Pricing Options
- FreemiumFree Trial
- Starting From
- 30$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 19$/month
SMS and Zendesk Integration Price
If you have decided to use a workflow automation tool to connect SMS and Zendesk, it's important to carefully analyze the cost of integration.
To help you better understand the pricing implications of using automation services for SMS and Zendesk integration, we have gathered and organized pricing information in the table below. This includes details on 100, 1K, 10K and 100K basic automations per month.
A basic automation is a scenario that comprises of a trigger and a single action. An example of this is automatically sending an email every time someone fills out a form.
Automation Platform | 100 | 1K | 10K | 100K |
---|---|---|---|---|
Volume: 100 Plan: Free $0 Volume: 1K Plan: Starter $58.5 Volume: 10K Plan: Professional $193.5 Volume: 100K Plan: Professional $733.5 | $0 Free | $58.5 Starter | $193.5 Professional | $733.5 Professional |
Volume: 100 Plan: Free $0 Volume: 1K Plan: Free $0 Volume: 10K Plan: Basic $29 Volume: 100K Plan: Business $499 | $0 Free | $0 Free | $29 Basic | $499 Business |
Triggers and Actions supported by SMS and Zendesk
Typically, when connecting SMS and Zendesk, you're searching for an automation that meets your business requirements.
Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.
Our extensive collection of available Triggers and Actions from various Workflow Automation Platforms allows you to fully assess integration possibilities and make informed decisions on integrating SMS with Zendesk.
When this happens
Select a Trigger
No triggers found
Do this
Select an Action
How to setup SMS and Zendesk integration
Step 1: Use a Workflow Automation Service that is compatible with both SMS and Zendesk. Choose automation platform
60 seconds
60 secondsStep 2: Authenticate SMS and Zendesk on the chosen automation service.
60 seconds
60 secondsStep 3: Pick a suitable Trigger for SMS that will kickstart your automation workflow. Explore Triggers
15 seconds
15 secondsStep 4: Choose a resulting Action for Zendesk. Explore Actions
15 seconds
15 secondsStep 5: Set up the data exchange between SMS and Zendesk and configure the parameters to meet your requirements.
120 seconds
120 secondsStep 6: Finalize your integration by testing and publishing it. Voila! Sit back and enjoy the no-code automation.
More integrations to SMS
Looking for other automation scenarios with SMS? Check out our list of additional popular SMS integrations. SMS Integrations
More integrations to Zendesk
Explore the list of other popular Zendesk integrations. Zendesk Integrations
SMS and Zendesk integration Diagram
Frequently Asked Questions
Does SMS integrate with Zendesk?
- You can connect SMS and Zendesk automatically using no-code Workflow Automation Tool. Use Zapier or Pipedream to link SMS and Zendesk.
Can you Integrate SMS and Zendesk for free?
- Yes, you can use the free plan of Zapier or Pipedream to connect SMS to Zendesk for free, albeit with some limitations.