Zendesk and Slack Integration

Zendesk and Slack integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 6 more. With the combination of 70 Zendesk triggers and 191 Slack actions, you can create thousands of integration workflows to automate your work.

The integration of Zendesk and Slack can unlock a host of benefits for businesses, including the ability to streamline workflows and automate repetitive tasks. Discover some popular workflows that are made possible through their integration.

• Add new leads to CRM or Customer support platform
• Register new leads for webinars to nurture them
• Enroll customer in an online course
• Send automatic notifications about important task updates
• Save important messages or files to a spreadsheet or database
• Notify the team of important messages for prompt response

Want to automate the exchange of data between Zendesk and Slack without the hassle of coding? These workflow automation platforms make it possible. Explore this list to find the best fit for your business.

• Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
• Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
• n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
• Pabbly Connect. Pabbly Connect simplifies automation for everyone, connecting multiple apps and streamlining tasks with ease. Trust in our technical expertise and focus on making an impact in your field.
• Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
• Unito. Unito is a top-tier, no-code integration solution that enables seamless workflows across multiple apps. With two-way syncing, updates between tools are reflected in real-time. Choose from multiple integrations to streamline your team's efforts and increase productivity.
• Integrately. Integrately helps to integrate your apps in 1 click using easy to set up automation templates. Live chat support and an impressive 10k+ customer base set it apart.
• Albato. Albato is the ultimate platform for automating all your business needs. With no coding required, you can connect any apps and streamline your workflows. Plus, their App Integrator allows you to easily add missing apps to their library. Albato Embedded is perfect for SaaS.
• Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

If you have decided to use a workflow automation tool to connect Zendesk and Slack, it's important to carefully analyze the cost of integration.

Need to know the pricing information for automation services supporting Zendesk and Slack integration? We've done the hard work for you! Check out our table below for details based on 100, 1K, 10K and 100K basic automations per month.

Basic automations consist of a trigger and a single action. For instance, creating a task every time a form is filled out is an example of a basic automation.

Integrating Zendesk and Slack involves identifying an automation that aligns with your business request.

Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.

Our extensive collection of available Triggers and Actions from various Workflow Automation Platforms allows you to fully assess integration possibilities and make informed decisions on integrating Zendesk with Slack.

While connecting two applications can be useful, it's automating complete business processes that can provide a significant boost in productivity. By combining the power of Zendesk and Slack, users can fully optimize their workflow in various ways. Here are a few commonly used automation scenarios.

Send Slack notifications for new Zendesk tickets using Zapier

Create Zendesk tickets from new messages posted to channels in Slack using Zapier

Get Slack notifications for new tickets in Zendesk using Automateio