SMS
Freshdesk

SMS and Freshdesk Integration

No-code Integration
No-code
Supported Automation Platforms
2automatiomation platforms supported
SMS Actions
2SMS Triggers & Actions
Freshdesk Actions
105Freshdesk Triggers & Actions

How to connect SMS and Freshdesk

SMS and Freshdesk integration is available through workflow automation tools – Zapier or Pipedream. With the combination of 3 SMS triggers and 106 Freshdesk actions, you can create hundreds of integration workflows to automate your work.

Popular Workflows for SMS and Freshdesk Integration

The integration of SMS and Freshdesk can help simplify your workflow processes and improve productivity. Here are some popular workflows that can be achieved through their integration.

  • Engage new leads with a personalized message
  • Notify the team of new leads

Workflow Automation Platforms supported by SMS and Freshdesk

Looking for an efficient way to automate your workflow processes between SMS and Freshdesk? These workflow automation platforms are designed to do just that - all without requiring any coding expertise. Browse through this list to discover the right fit for your business.

  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

SMS and Freshdesk Integration Price

When it comes to optimizing your workflow and streamlining tasks, integrating SMS and Freshdesk can be seamlessly achieved using no-code or low-code automation tools. However, it is crucial to understand the pricing aspects.

Need to know the pricing information for automation services supporting SMS and Freshdesk integration? We've done the hard work for you! Check out our table below for details based on 100, 1K, 10K and 100K basic automations per month.

Basic automation includes only one trigger and one action, making it simple. For instance, creating a record in database every time a task is completed is a basic automation.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Free

$0

Volume: 10K
Plan: Basic

$29

Volume: 100K
Plan: Business

$499

Triggers and Actions supported by SMS and Freshdesk

Typically, when connecting SMS and Freshdesk, you're searching for an automation that meets your business requirements.

Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.

To provide you with the best options for integrating SMS and Freshdesk, we have meticulously collected all of the available Triggers and Actions from different Workflow Automation Platforms.

SMS

When this happens

Select a Trigger

Freshdesk

Do this

Select an Action

How to setup SMS and Freshdesk integration

  • Step 1: Use a Workflow Automation Service that is compatible with both SMS and Freshdesk. Choose automation platform

    60 seconds

  • Step 2: Authenticate SMS and Freshdesk on the chosen automation service.

    60 seconds

  • Step 3: Choose a Trigger for SMS, which will start your automation scenario. Explore Triggers

    15 seconds

  • Step 4: Choose an appropriate Action to be executed by Freshdesk once your automation scenario is triggered. Explore Actions

    15 seconds

  • Step 5: Configure the data that is exchanged between SMS and Freshdesk.

    120 seconds

  • Step 6: Complete your integration by testing and publishing it. You're all set!

SMS and Freshdesk integration Diagram

SMS and Freshdesk Integration
SMS + Freshdesk Integration schema

Frequently Asked Questions

Does SMS integrate with Freshdesk?

You can connect SMS and Freshdesk automatically using no-code Workflow Automation Tool. Use Zapier or Pipedream to link SMS and Freshdesk.

Can you Integrate SMS and Freshdesk for free?

Yes, you can use the free plan of Zapier or Pipedream to connect SMS to Freshdesk for free, albeit with some limitations.

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