An automated workflow using zapier
Connects Shopify + Zendesk
Find organizations and create Zendesk users in them when new Shopify customers are created
About this workflow template
This automation scenario allows you to connect Shopify and Zendesk
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Shopify and Zendesk can also be integrated using automation tools other than zapier:
Diagram
How it works?
When this trigger fires in Shopify
New Customer in Shopify
Triggers when a new customer is added to your Shopify account.
Then this action happens in Zendesk
Create User in Zendesk
Create a new user.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Find organizations and create Zendesk users in them when new Shopify customers are created.
Part I
Configure Applications
First, we need to connect Shopify and Zendesk to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Shopify to Zapier.
Give Zapier access to your Shopify account, using Shopify credentials.
Connect Zendesk to Zapier.
Give Zapier access to your Zendesk account, using Zendesk credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Shopify
Choose the following trigger: New Customer (Triggers when a new customer is added to your Shopify account.).
Then set up an Action for Zendesk
Choose this action: Create User (Create a new user.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Shopify and Zendesk.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Find organizations and create Zendesk users in them when new Shopify customers are created!
Related Automation Templates
Supported triggers and actions
New customer
Triggers when a new customer is added to your Shopify account.
triggerbyzapierautomateiopabbly-connectpipedreamNew order
Triggers when a new purchase is made (only open orders) (with line item support).
triggerbyzapierautomateiopabbly-connectpipedreamNew paid order
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded.
triggerbyzapierautomateioNew abandoned cart
Triggers whenever a cart is "abandoned" (only open carts) (with line item support).
triggerbyzapierpipedreamWatch orders
Triggers when a new order is added.
triggerbyintegromatNew product
Triggers when a new product is added to your Shopify store.
triggerbyzapierautomateiopabbly-connectpipedream
Create ticket
Create a new ticket.
actionbyzapierintegratelypabbly-connectCreate user
Create a new user.
actionbyzapierintegratelypabbly-connectUpdate user
Update an existing user.
actionbyzapierintegratelypabbly-connectUpdate ticket
Update an existing ticket status or add comments.
actionbyzapierintegratelypabbly-connectCreate a ticket
Creates a ticket.
actionbyintegromatAdd tag(s) to ticket
Add one or more tags to an existing ticket.
actionbyzapierpabbly-connect
Apps you need
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