Intercom
Freshdesk

Intercom and Freshdesk Integration

No-code Integration
No-code
Supported Automation Platforms
8automatiomation platforms supported
Intercom Actions
73Intercom Triggers & Actions
Freshdesk Actions
105Freshdesk Triggers & Actions

How to connect Intercom and Freshdesk

Intercom and Freshdesk integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 5 more. With the combination of 85 Intercom triggers and 106 Freshdesk actions, you can create thousands of integration workflows to automate your work.

Popular Workflows for Intercom and Freshdesk Integration

When used together, Intercom and Freshdesk form a powerful toolset for automating routine tasks. Explore several workflows that are covered by their integration.

  • Add important tasks to a personal to-do list
  • Add new leads to CRM or Customer support platform
  • Save files to the cloud storage
  • Distribute content across social media platforms
  • Engage new leads with a personalized message
  • Register new leads for webinars to nurture them
  • Enrich your leads with extra data
  • Gather customer feedback
  • Enroll customer in an online course
  • Notify the team of new leads
  • Copy new leads to a database or spreadsheet
  • Open support tickets based on survey or form submissions

Workflow Automation Platforms supported by Intercom and Freshdesk

You can automate tasks between Intercom and Freshdesk with ease, even without any coding experience. These no-code workflow automation platforms enable businesses to streamline their workflows in a simplified manner. Discover the best fit for your business by checking out this list.

  • Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
  • SyncSpider. SyncSpider is a marketing and automation tool to make complex integrations simple. SyncSpider connects your eCommerce tools, automates sales pipelines, syncs your inventory and more.
  • Pabbly Connect. Pabbly Connect simplifies automation for everyone, connecting multiple apps and streamlining tasks with ease. Trust in our technical expertise and focus on making an impact in your field.
  • Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
  • Integrately. Integrately helps to integrate your apps in 1 click using easy to set up automation templates. Live chat support and an impressive 10k+ customer base set it apart.
  • Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

Intercom and Freshdesk Integration Price

If you have decided to use a workflow automation tool to connect Intercom and Freshdesk, it's important to carefully analyze the cost of integration.

For those seeking pricing information on automation services that support Intercom and Freshdesk integration, we have collected and organized the data for you. Check out our table below for details based on 100, 1K, 10K and 100K basic automations per month.

A basic automation is a scenario that comprises of a trigger and a single action. An example of this is automatically sending an email every time someone fills out a form.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Core

$10.59

Volume: 10K
Plan: Core

$18.82

Volume: 100K
Plan: Core

$214.31

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Starter

$20

Volume: 1K
Plan: Starter

$20

Volume: 10K
Plan: Pro

$50

Volume: 100K
Plan:

Volume: 100
Plan: Starter

$29.99

Volume: 1K
Plan: Starter

$29.99

Volume: 10K
Plan: Professional

$49

Volume: 100K
Plan: Business

$299

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Free

$0

Volume: 10K
Plan: Basic

$29

Volume: 100K
Plan: Business

$499

Triggers and Actions supported by Intercom and Freshdesk

Integrating Intercom and Freshdesk involves identifying an automation that aligns with your business request.

Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.

To provide you with the best options for integrating Intercom and Freshdesk, we have meticulously collected all of the available Triggers and Actions from different Workflow Automation Platforms.

Intercom

When this happens

Select a Trigger

Freshdesk

Do this

Select an Action

How to setup Intercom and Freshdesk integration

  • Step 1: Choose a Workflow Automation Service that supports the integration of Intercom with Freshdesk. Choose automation platform

    60 seconds

  • Step 2: Enable authentication for both Intercom and Freshdesk on the chosen automation platform

    60 seconds

  • Step 3: Select a Trigger for Intercom that will initiate your automation flow. Explore Triggers

    15 seconds

  • Step 4: Choose an appropriate Action to be executed by Freshdesk once your automation scenario is triggered. Explore Actions

    15 seconds

  • Step 5: Set up the data exchange between Intercom and Freshdesk and configure the parameters to meet your requirements.

    120 seconds

  • Step 6: Finalize your integration by testing and publishing it. Voila! Sit back and enjoy the no-code automation.

Intercom and Freshdesk integration Diagram

Intercom and Freshdesk Integration
Intercom + Freshdesk Integration schema

Frequently Asked Questions

Does Intercom integrate with Freshdesk?

You can connect Intercom and Freshdesk automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, SyncSpider, Pabbly Connect, Microsoft Power Automate, Integrately or Pipedream to link Intercom and Freshdesk.

Can you Integrate Intercom and Freshdesk for free?

Yes, you can use the free plan of Make.com, Zapier, SyncSpider, Pabbly Connect, Integrately or Pipedream to connect Intercom to Freshdesk for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between Intercom and Freshdesk.

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