Intercom
Spoki
zapier

An automated workflow using zapier

Connects Intercom + Spoki

Send WhatsApp messages via Spoki to newly tagged Intercom leads

About this workflow template

This automation scenario allows you to connect Intercom and Spoki

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

How it works?

When this trigger fires in Intercom

Intercom

Tag Added to Lead in Intercom

Triggers when a Lead is tagged.

Then this action happens in Spoki

Spoki

Start Automation in Spoki

Starts an Automation

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send WhatsApp messages via Spoki to newly tagged Intercom leads.

Part I

Configure Applications

First, we need to connect Intercom and Spoki to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Intercom to Zapier.

    Connect Intercom to Zapier.

    Give Zapier access to your Intercom account, using Intercom credentials.

  • Connect Spoki to Zapier.

    Give Zapier access to your Spoki account, using Spoki credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Intercom

    Set up a Trigger action for Intercom

    Choose the following trigger: Tag Added to Lead (Triggers when a Lead is tagged.).

  • Then set up an Action for Spoki

    Choose this action: Start Automation (Starts an Automation).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Intercom and Spoki.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send WhatsApp messages via Spoki to newly tagged Intercom leads!

Supported triggers and actions

  • Intercom

    New user

    Triggers when a new User is created.

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    triggerbyzapierautomateioalbato
  • Intercom

    Tag added to user

    Triggers when a User is tagged.

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    triggerbyzapierpipedreampabbly-connect
  • Intercom

    Lead added email

    Triggers when a Lead enters an email address.

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    triggerbyzapierpipedreampabbly-connectalbato
  • Intercom

    New conversation (legacy)

    Triggers when a new conversation is created by a user in Intercom.

    zapier
    triggerbyzapier
  • Intercom

    New lead

    Triggers when a new Lead is created.

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    triggerbyzapierautomateioalbato
  • Intercom

    Tag added to lead

    Triggers when a Lead is tagged.

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    triggerbyzapierpipedreampabbly-connect
  • Spoki

    Start automation

    Starts an Automation

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    actionbyzapierifttt
  • Spoki

    Send template

    Sends a Template

    zapier
    actionbyzapier
  • Spoki

    Create or update contact

    Creates or updates a contact in the Spoki Platform. The match of contact is by phone.

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    actionbyzapierifttt

Apps you need

Zapier

Zapier

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