Freshdesk
Intercom

Freshdesk and Intercom Integration

No-code Integration
No-code
Supported Automation Platforms
8automatiomation platforms supported
Freshdesk Actions
25Freshdesk Triggers & Actions
Intercom Actions
129Intercom Triggers & Actions

How to connect Freshdesk and Intercom

Freshdesk and Intercom integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 5 more. With the combination of 32 Freshdesk triggers and 139 Intercom actions, you can create thousands of integration workflows to automate your work.

Popular Workflows for Freshdesk and Intercom Integration

When used together, Freshdesk and Intercom form a powerful toolset for automating routine tasks. Explore several workflows that are covered by their integration.

  • Add important tasks to a personal to-do list
  • Add new leads to CRM or Customer support platform
  • Save files to the cloud storage
  • Distribute content across social media platforms
  • Engage new leads with a personalized message
  • Register new leads for webinars to nurture them
  • Enrich your leads with extra data
  • Gather customer feedback
  • Enroll customer in an online course
  • Notify the team of new leads
  • Copy new leads to a database or spreadsheet
  • Open support tickets based on survey or form submissions

Workflow Automation Platforms supported by Freshdesk and Intercom

You can automate tasks between Freshdesk and Intercom with ease, even without any coding experience. These no-code workflow automation platforms enable businesses to streamline their workflows in a simplified manner. Discover the best fit for your business by checking out this list.

  • Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
  • SyncSpider. SyncSpider is a marketing and automation tool to make complex integrations simple. SyncSpider connects your eCommerce tools, automates sales pipelines, syncs your inventory and more.
  • Pabbly Connect. Pabbly Connect simplifies automation for everyone, connecting multiple apps and streamlining tasks with ease. Trust in our technical expertise and focus on making an impact in your field.
  • Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
  • Integrately. Integrately helps to integrate your apps in 1 click using easy to set up automation templates. Live chat support and an impressive 10k+ customer base set it apart.
  • Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

Freshdesk and Intercom Integration Price

If you have decided to use a workflow automation tool to connect Freshdesk and Intercom, it's important to carefully analyze the cost of integration.

If you're looking to integrate Freshdesk and Intercom with the help of automation services, we've got you covered. We've gathered and organized pricing information and created a table below showing details for 100, 1K, 10K and 100K basic automations per month.

Basic automation includes only one trigger and one action, making it simple. For instance, creating a record in database every time a task is completed is a basic automation.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Core

$10.59

Volume: 10K
Plan: Core

$18.82

Volume: 100K
Plan: Core

$214.31

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Starter

$20

Volume: 1K
Plan: Starter

$20

Volume: 10K
Plan: Pro

$50

Volume: 100K
Plan:

Volume: 100
Plan: Starter

$29.99

Volume: 1K
Plan: Starter

$29.99

Volume: 10K
Plan: Professional

$49

Volume: 100K
Plan: Business

$299

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Free

$0

Volume: 10K
Plan: Basic

$29

Volume: 100K
Plan: Business

$499

Triggers and Actions supported by Freshdesk and Intercom

Typically, when connecting Freshdesk and Intercom, you're searching for an automation that meets your business requirements.

Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.

We have gathered all available Triggers and Actions from diverse Workflow Automation Platforms so that you can evaluate integration possibilities and make an informed decision on integrating Freshdesk with Intercom.

Freshdesk

When this happens

Select a Trigger

Intercom

Do this

Select an Action

How to setup Freshdesk and Intercom integration

  • Step 1: Choose a Workflow Automation Service that supports the integration of Freshdesk with Intercom. Choose automation platform

    60 seconds

  • Step 2: Authenticate Freshdesk and Intercom on the chosen automation service.

    60 seconds

  • Step 3: Pick a suitable Trigger for Freshdesk that will kickstart your automation workflow. Explore Triggers

    15 seconds

  • Step 4: Choose an appropriate Action to be executed by Intercom once your automation scenario is triggered. Explore Actions

    15 seconds

  • Step 5: Set up the data exchange between Freshdesk and Intercom and configure the parameters to meet your requirements.

    120 seconds

  • Step 6: Complete your integration by testing and publishing it. You're all set!

Freshdesk and Intercom integration Diagram

Freshdesk and Intercom Integration
Freshdesk + Intercom Integration schema

Frequently Asked Questions

Does Freshdesk integrate with Intercom?

You can connect Freshdesk and Intercom automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, SyncSpider, Pabbly Connect, Microsoft Power Automate, Integrately or Pipedream to link Freshdesk and Intercom.

Can you Integrate Freshdesk and Intercom for free?

Yes, you can use the free plan of Make.com, Zapier, SyncSpider, Pabbly Connect, Integrately or Pipedream to connect Freshdesk to Intercom for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between Freshdesk and Intercom.

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