Create Zendesk tickets from new inbound emails

First, we need to connect Email and Zendesk to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Email to Zapier.

  Give Zapier access to your Email account, using Email credentials.

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  Connect Zendesk to Zapier.

  Give Zapier access to your Zendesk account, using Zendesk credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Email

  Choose the following trigger: New Inbound Email (Triggers when an email is forwarded to your own custom **zapiermail.com** address.).

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  Then set up an Action for Zendesk

  Choose this action: Create Ticket (Create a new ticket.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Email and Zendesk.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Create Zendesk tickets from new inbound emails!