Add tickets to Zendesk for new subscriptions on ChargeBee

First, we need to connect Chargebee and Zendesk to Zapier.

• 

  Create Zapier account.

  Create Zapier account if you don't have one.

• 

  Connect Chargebee to Zapier.

  Give Zapier access to your Chargebee account, using Chargebee credentials.

• 

  Connect Zendesk to Zapier.

  Give Zapier access to your Zendesk account, using Zendesk credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

• 

  Set up a Trigger action for Chargebee

  Choose the following trigger: Subscription Details Updates (Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.).

• 

  Then set up an Action for Zendesk

  Choose this action: Create Ticket (Create a new ticket.).

Finally, we need to test this automation and publish it.

• 

  Customize data flow

  Configure the data that is exchanged between Chargebee and Zendesk.

• 

  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Add tickets to Zendesk for new subscriptions on ChargeBee!