Zendesk
Salesforce

Zendesk and Salesforce Integration

No-code Integration
No-code
Supported Automation Platforms
8automatiomation platforms supported
Zendesk Actions
53Zendesk Triggers & Actions
Salesforce Actions
149Salesforce Triggers & Actions

How to connect Zendesk and Salesforce

Zendesk and Salesforce integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 5 more. With the combination of 70 Zendesk triggers and 151 Salesforce actions, you can create thousands of integration workflows to automate your work.

Popular Workflows for Zendesk and Salesforce Integration

When used together, Zendesk and Salesforce form a powerful toolset for automating routine tasks. Explore several workflows that are covered by their integration.

  • Add important tasks to a personal to-do list
  • Distribute content across social media platforms
  • Register new leads for webinars to nurture them
  • Enrich your leads with extra data
  • Gather customer feedback
  • Enroll customer in an online course

Workflow Automation Platforms supported by Zendesk and Salesforce

You can automate tasks between Zendesk and Salesforce with ease, even without any coding experience. These no-code workflow automation platforms enable businesses to streamline their workflows in a simplified manner. Discover the best fit for your business by checking out this list.

  • Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
  • Pabbly Connect. Pabbly Connect simplifies automation for everyone, connecting multiple apps and streamlining tasks with ease. Trust in our technical expertise and focus on making an impact in your field.
  • Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
  • Unito. Unito is a top-tier, no-code integration solution that enables seamless workflows across multiple apps. With two-way syncing, updates between tools are reflected in real-time. Choose from multiple integrations to streamline your team's efforts and increase productivity.
  • Integrately. Integrately helps to integrate your apps in 1 click using easy to set up automation templates. Live chat support and an impressive 10k+ customer base set it apart.
  • Albato. Albato is the ultimate platform for automating all your business needs. With no coding required, you can connect any apps and streamline your workflows. Plus, their App Integrator allows you to easily add missing apps to their library. Albato Embedded is perfect for SaaS.

Zendesk and Salesforce Integration Price

No-code or low-code automation tools offer an excellent solution for optimizing your workflow and streamlining tasks by integrating Zendesk and Salesforce. Nevertheless, understanding the pricing aspects is crucial.

To help you better understand the pricing implications of using automation services for Zendesk and Salesforce integration, we have gathered and organized pricing information in the table below. This includes details on 100, 1K, 10K and 100K basic automations per month.

Basic automation includes only one trigger and one action, making it simple. For instance, creating a record in database every time a task is completed is a basic automation.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Core

$10.59

Volume: 10K
Plan: Core

$18.82

Volume: 100K
Plan: Core

$214.31

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Starter

$20

Volume: 1K
Plan: Starter

$20

Volume: 10K
Plan: Pro

$50

Volume: 100K
Plan:

Volume: 100
Plan: Starter

$29.99

Volume: 1K
Plan: Starter

$29.99

Volume: 10K
Plan: Professional

$49

Volume: 100K
Plan: Business

$299

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Basic

$19

Volume: 10K
Plan: Pro

$130

Volume: 100K
Plan:

Triggers and Actions supported by Zendesk and Salesforce

Integrating Zendesk and Salesforce involves identifying an automation that aligns with your business request.

Automations are workflows that link your applications to fully automate repetitive tasks. A Trigger serves as the initiating event of an Automation, while an Action denotes the event executed by the Automation.

We have carefully collected all the available Triggers and Actions from different Workflow Automation Platforms so that you can evaluate the integration possibilities and make an informed decision on how to integrate Zendesk and Salesforce.

Zendesk

When this happens

Select a Trigger

Salesforce

Do this

Select an Action

How to setup Zendesk and Salesforce integration

  • Step 1: Choose a Workflow Automation Service that supports the integration of Zendesk with Salesforce. Choose automation platform

    60 seconds

  • Step 2: Securely authenticate Zendesk and Salesforce on the chosen automation service before proceeding.

    60 seconds

  • Step 3: Choose a Trigger for Zendesk, which will start your automation scenario. Explore Triggers

    15 seconds

  • Step 4: Choose an appropriate Action to be executed by Salesforce once your automation scenario is triggered. Explore Actions

    15 seconds

  • Step 5: Specify the data that will be exchanged between Zendesk and Salesforce by configuring the appropriate settings.

    120 seconds

  • Step 6: Finalize your integration by testing and publishing it. Voila! Sit back and enjoy the no-code automation.

Zendesk and Salesforce integration Diagram

Zendesk and Salesforce Integration
Zendesk + Salesforce Integration schema

Frequently Asked Questions

Does Zendesk integrate with Salesforce?

You can connect Zendesk and Salesforce automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, Pabbly Connect, Microsoft Power Automate, Unito, Integrately or Albato to link Zendesk and Salesforce.

Can you Integrate Zendesk and Salesforce for free?

Yes, you can use the free plan of Make.com, Zapier, Pabbly Connect or Integrately to connect Zendesk to Salesforce for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between Zendesk and Salesforce.

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