Zendesk
Intercom

Zendesk and Intercom Integration

No-code Integration
No-code
Supported Automation Platforms
9automatiomation platforms supported
Zendesk Actions
53Zendesk Triggers & Actions
Intercom Actions
129Intercom Triggers & Actions

How to connect Zendesk and Intercom

Zendesk and Intercom integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 6 more. With the combination of 70 Zendesk triggers and 139 Intercom actions, you can create thousands of integration workflows to automate your work.

Popular Workflows for Zendesk and Intercom Integration

Zendesk and Intercom are two powerful tools that can be integrated to create a wide range of workflows and automate repetitive tasks. Here is the list of some popular workflows that are covered by Zendesk and Intercom integration.

  • Add important tasks to a personal to-do list
  • Add new leads to CRM or Customer support platform
  • Save files to the cloud storage
  • Distribute content across social media platforms
  • Engage new leads with a personalized message
  • Register new leads for webinars to nurture them
  • Enrich your leads with extra data
  • Gather customer feedback
  • Enroll customer in an online course
  • Save important messages or files to a spreadsheet or database
  • Notify the team of important messages for prompt response
  • Open support tickets based on survey or form submissions

Workflow Automation Platforms supported by Zendesk and Intercom

If you're looking to automate tasks between Zendesk and Intercom but don't have coding experience, these workflow automation platforms offer a simple solution. Check out this list of no-code platforms that enable streamlined workflows tailored to your business needs.

  • Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
  • Pabbly Connect. Pabbly Connect simplifies automation for everyone, connecting multiple apps and streamlining tasks with ease. Trust in our technical expertise and focus on making an impact in your field.
  • Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
  • Unito. Unito is a top-tier, no-code integration solution that enables seamless workflows across multiple apps. With two-way syncing, updates between tools are reflected in real-time. Choose from multiple integrations to streamline your team's efforts and increase productivity.
  • Integrately. Integrately helps to integrate your apps in 1 click using easy to set up automation templates. Live chat support and an impressive 10k+ customer base set it apart.
  • Albato. Albato is the ultimate platform for automating all your business needs. With no coding required, you can connect any apps and streamline your workflows. Plus, their App Integrator allows you to easily add missing apps to their library. Albato Embedded is perfect for SaaS.
  • Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

Zendesk and Intercom Integration Price

When it comes to optimizing your workflow and streamlining tasks, integrating Zendesk and Intercom can be seamlessly achieved using no-code or low-code automation tools. However, it is crucial to understand the pricing aspects.

Need to know the pricing information for automation services supporting Zendesk and Intercom integration? We've done the hard work for you! Check out our table below for details based on 100, 1K, 10K and 100K basic automations per month.

Basic automations encompass only one trigger and one action. Creating a task after someone fills out a form is a classic example of this.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Core

$10.59

Volume: 10K
Plan: Core

$18.82

Volume: 100K
Plan: Core

$214.31

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Starter

$20

Volume: 1K
Plan: Starter

$20

Volume: 10K
Plan: Pro

$50

Volume: 100K
Plan:

Volume: 100
Plan: Starter

$29.99

Volume: 1K
Plan: Starter

$29.99

Volume: 10K
Plan: Professional

$49

Volume: 100K
Plan: Business

$299

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Basic

$19

Volume: 10K
Plan: Pro

$130

Volume: 100K
Plan:

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Free

$0

Volume: 10K
Plan: Basic

$29

Volume: 100K
Plan: Business

$499

Triggers and Actions supported by Zendesk and Intercom

When integrating Zendesk and Intercom, you are usually looking for automation suitable for your business request.

Automations are workflows that link your applications to fully automate repetitive tasks. A Trigger serves as the initiating event of an Automation, while an Action denotes the event executed by the Automation.

Our extensive collection of available Triggers and Actions from various Workflow Automation Platforms allows you to fully assess integration possibilities and make informed decisions on integrating Zendesk with Intercom.

Zendesk

When this happens

Select a Trigger

Intercom

Do this

Select an Action

How to setup Zendesk and Intercom integration

  • Step 1: Choose a Workflow Automation Service supported by Zendesk and Intercom. Choose automation platform

    60 seconds

  • Step 2: Authenticate Zendesk and Intercom on the chosen automation service.

    60 seconds

  • Step 3: Choose a Trigger for Zendesk, which will start your automation scenario. Explore Triggers

    15 seconds

  • Step 4: Select a resulting Action for Intercom that will follow the Trigger event in your automation flow. Explore Actions

    15 seconds

  • Step 5: Specify the data that will be exchanged between Zendesk and Intercom by configuring the appropriate settings.

    120 seconds

  • Step 6: Finalize your integration by testing and publishing it. Voila! Sit back and enjoy the no-code automation.

Popular Automation Scenarios with Zendesk and Intercom

While integrating two apps is a good start, automating end-to-end processes can take your business to the next level. Users have found numerous ways to maximize their productivity with Zendesk + Intercom workflows. Here are some popular examples.

Zendesk and Intercom integration Diagram

Zendesk and Intercom Integration
Zendesk + Intercom Integration schema

Frequently Asked Questions

Does Zendesk integrate with Intercom?

You can connect Zendesk and Intercom automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, Pabbly Connect, Microsoft Power Automate, Unito, Integrately, Albato or Pipedream to link Zendesk and Intercom.

Can you Integrate Zendesk and Intercom for free?

Yes, you can use the free plan of Make.com, Zapier, Pabbly Connect, Integrately or Pipedream to connect Zendesk to Intercom for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between Zendesk and Intercom.

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