SuiteCRM
Twilio
integromat

An automated workflow using integromat

Connects SuiteCRM + Twilio

Send Twilio SMS messages for new SuiteCRM 7 projects

About this workflow template

This automation scenario allows you to connect SuiteCRM and Twilio

It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Categories

SuiteCRM and Twilio can also be integrated using automation tools other than integromat:

How it works?

When this trigger fires in SuiteCRM

SuiteCRM

Watch objects in SuiteCRM

Triggers when a new object of selected type is created or updated.

Then this action happens in Twilio

Twilio

Create a Message in Twilio

Sends a message.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send Twilio SMS messages for new SuiteCRM 7 projects.

Part I

Configure Applications

First, we need to connect SuiteCRM and Twilio to Make.com.

  • Create Make.com account.

    Create Make.com account.

    Create Make.com account if you don't have one.

  • Connect SuiteCRM to Make.com.

    Give Make.com access to your SuiteCRM account, using SuiteCRM credentials.

  • Connect Twilio to Make.com.

    Connect Twilio to Make.com.

    Give Make.com access to your Twilio account, using Twilio credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.

  • Set up a Trigger action for SuiteCRM

    Choose the following trigger: Watch objects (Triggers when a new object of selected type is created or updated.).

  • Then set up an Action for Twilio

    Then set up an Action for Twilio

    Choose this action: Create a Message (Sends a message.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between SuiteCRM and Twilio.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send Twilio SMS messages for new SuiteCRM 7 projects!

Supported triggers and actions

  • Twilio

    New incoming sms (instant)

    New incoming sms (instant)

    pipedream
    triggerbypipedream
  • Twilio

    New sms

    Triggered when an SMS is sent to your Twilio number.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Twilio

    New recording

    Triggered when a new recording is available on your account.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • Twilio

    New call

    Triggered when a call is finished on your Twilio number.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Twilio

    New transcription

    Triggered when a new transcription is available on your account.

    zapierautomateiopipedreamalbato
    triggerbyzapierautomateiopipedreamalbato
  • Twilio

    New phone number

    Triggered when you add a new phone number.

    zapierpipedream
    triggerbyzapierpipedream
  • SuiteCRM

    Create object

    Creates a new object of selected type.

    integromat
    actionbyintegromat
  • SuiteCRM

    Retrieve object

    Retrieves an object of selected type by ID.

    integromat
    actionbyintegromat
  • SuiteCRM

    Update object

    Updates an object of selected type by ID.

    integromat
    actionbyintegromat
  • SuiteCRM

    Search for objects

    Retrieves objects of selected type by a search criteria.

    integromat
    actionbyintegromat
  • SuiteCRM

    Watch objects

    Triggers when a new object of selected type is created or updated.

    integromat
    triggerbyintegromat

Apps you need

Twilio

Twilio

Phone & SMS

A cloud communication platform, which brings voice, telephony, SMS, and messaging functionality to your app

Twilio is a cloud communications API that allows developers to easily integrate SMS, Voice/Telephony capabilities into their software using their existing web languages and skills. With Twilio, companies can make global phone calls and send and receive text messages, strengthening customer relationships.

Make.com

Make.com

Automation Platforms

Integromat now Make! A workflow automation service.

Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.