This automation scenario allows you to connect SuiteCRM and Twilio
It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
SuiteCRM and Twilio can also be integrated using automation tools other than integromat:
When this trigger fires in SuiteCRM
Triggers when a new object of selected type is created or updated.
Then this action happens in Twilio
Sends a message.
This guide contains information on how to set up an automatic workflow that allows to Send Twilio SMS messages for new SuiteCRM 7 projects.
Part I
First, we need to connect SuiteCRM and Twilio to Make.com.
Create Make.com account.
Create Make.com account if you don't have one.
Connect SuiteCRM to Make.com.
Give Make.com access to your SuiteCRM account, using SuiteCRM credentials.
Connect Twilio to Make.com.
Give Make.com access to your Twilio account, using Twilio credentials.
Part II
Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.
Set up a Trigger action for SuiteCRM
Choose the following trigger: Watch objects (Triggers when a new object of selected type is created or updated.).
Then set up an Action for Twilio
Choose this action: Create a Message (Sends a message.).
Part III
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between SuiteCRM and Twilio.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Send Twilio SMS messages for new SuiteCRM 7 projects!
New incoming sms (instant)
Triggered when an SMS is sent to your Twilio number.
Triggered when a new recording is available on your account.
Triggered when a call is finished on your Twilio number.
Triggered when a new transcription is available on your account.
Triggered when you add a new phone number.
Creates a new object of selected type.
Retrieves an object of selected type by ID.
Updates an object of selected type by ID.
Retrieves objects of selected type by a search criteria.
Triggers when a new object of selected type is created or updated.
A cloud communication platform, which brings voice, telephony, SMS, and messaging functionality to your app
Twilio is a cloud communications API that allows developers to easily integrate SMS, Voice/Telephony capabilities into their software using their existing web languages and skills. With Twilio, companies can make global phone calls and send and receive text messages, strengthening customer relationships.
Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.