Add new Social Intents chat contacts to a Mailchimp list

First, we need to connect Social Intents and Mailchimp to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Social Intents to Zapier.

  Give Zapier access to your Social Intents account, using Social Intents credentials.

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  Connect Mailchimp to Zapier.

  Give Zapier access to your Mailchimp account, using Mailchimp credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

• Set up a Trigger action for Social Intents

  Choose the following trigger: Chat Closed (Triggers when a chat is closed by an agent.).

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  Then set up an Action for Mailchimp

  Choose this action: Add/Update Subscriber (Add a new subscriber to an audience of your choosing. Can be used to update an existing subscriber too.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Social Intents and Mailchimp.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Add new Social Intents chat contacts to a Mailchimp list!