Shopify
Salesforce
Slack
integromat

An automated workflow using integromat

Connects Shopify + Salesforce + Slack

Add new Shopify orders to Salesforce as contacts and send Slack notifications

About this workflow template

This automation scenario allows you to connect Shopify, Salesforce, and Slack.

It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Shopify, Salesforce and Slack can also be integrated using automation tools other than integromat:

Diagram

Add new Shopify orders to Salesforce as contacts and send Slack notifications
Workflow diagram: Shopify + Salesforce + Slack integration

How it works?

When this trigger fires in Shopify

Shopify

Watch Orders in Shopify

Triggers when a new order is added.

Then these actions happen in Slack and Slack

Salesforce

Search for Records in an Object in Salesforce

Searches for records in an object that matches the specified search query.

Salesforce

Create a Record in an Object in Salesforce

Creates a new record in an object.

Slack

Create a Message in Slack

Creates a message.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Add new Shopify orders to Salesforce as contacts and send Slack notifications.

Part I

Configure Applications

First, we need to connect Shopify, Salesforce and Slack to Make.com.

  • Create Make.com account.

    Create Make.com account.

    Create Make.com account if you don't have one.

  • Connect Shopify to Make.com.

    Connect Shopify to Make.com.

    Give Make.com access to your Shopify account, using Shopify credentials.

  • Connect Salesforce to Make.com.

    Connect Salesforce to Make.com.

    Give Make.com access to your Salesforce account, using Salesforce credentials.

  • Connect Slack to Make.com.

    Connect Slack to Make.com.

    Give Make.com access to your Slack account, using Slack credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.

  • Set up a Trigger action for Shopify

    Set up a Trigger action for Shopify

    Choose the following trigger: Watch Orders (Triggers when a new order is added.).

  • Then set up an Action for Salesforce

    Then set up an Action for Salesforce

    Choose this action: Search for Records in an Object (Searches for records in an object that matches the specified search query.).

  • Then set up another Action for Salesforce

    Then set up another Action for Salesforce

    Choose this action: Create a Record in an Object (Creates a new record in an object.).

  • Then set up another Action for Slack

    Then set up another Action for Slack

    Choose this action: Create a Message (Creates a message.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Shopify, Salesforce and Slack.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Add new Shopify orders to Salesforce as contacts and send Slack notifications!

Supported triggers and actions

  • Slack

    New message posted to channel

    Triggers when a new message is posted to a specific #channel you choose.

    zapier
    triggerbyzapier
  • Slack

    New saved message

    Triggers when you save a message.

    zapier
    triggerbyzapier
  • Slack

    New pushed message

    Triggers when you click the "Push to Zapier" button from a message in Slack.

    zapier
    triggerbyzapier
  • Slack

    New user

    Triggers when a new Slack user is created / first joins your org.

    zapier
    triggerbyzapier
  • Slack

    New mention

    Triggers when a username or highlight word is mentioned in a public #channel.

    zapier
    triggerbyzapier
  • Slack

    New reaction added

    Triggers when a reaction (aka reactji) is added to a message in a public #channel.

    zapier
    triggerbyzapier
  • Salesforce

    Create record

    Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    zapierintegrately
    actionbyzapierintegrately
  • Salesforce

    Create lead

    Creates a new lead in Salesforce.

    zapierintegrately
    actionbyzapierintegrately
  • Salesforce

    Update record

    Updates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    zapierintegrately
    actionbyzapierintegrately
  • Salesforce

    Create customer

    Creates a new customer.

    zapierintegrately
    actionbyzapierintegrately
  • Salesforce

    Create contact

    Creates a new contact in Salesforce.

    zapierintegrately
    actionbyzapierintegrately
  • Salesforce

    Create order

    Creates a new order (with line item support).

    zapier
    actionbyzapier

Apps you need

Salesforce

Salesforce

CRM

Enterprise cloud CRM platform

Salesforce is the world's top-rated Customer Success Platform and #1 Cloud-based CRM application. It unites all departments with a shared view of every customer and boosts sales productivity with industry-specific apps and best practices.

Slack

Slack

Team Chat

A cloud-based platform for team communication and collaboration

Slack is the go-to platform for modern teams seeking seamless communication and collaboration. With everything in one easily searchable place, including channels, integrations, and tools, Slack keeps your team aligned and productive.

Make.com

Make.com

Automation Platforms

Integromat now Make! A workflow automation service.

Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.