Salesforce
Zendesk

Salesforce and Zendesk Integration

No-code Integration
No-code
Supported Automation Platforms
8automatiomation platforms supported
Salesforce Actions
71Salesforce Triggers & Actions
Zendesk Actions
120Zendesk Triggers & Actions

How to connect Salesforce and Zendesk

Salesforce and Zendesk integration is available through workflow automation tools – Make.com, Zapier, n8n.io or 5 more. With the combination of 92 Salesforce triggers and 131 Zendesk actions, you can create thousands of integration workflows to automate your work.

Popular Workflows for Salesforce and Zendesk Integration

When used together, Salesforce and Zendesk form a powerful toolset for automating routine tasks. Explore several workflows that are covered by their integration.

  • Add important tasks to a personal to-do list
  • Distribute content across social media platforms
  • Register new leads for webinars to nurture them
  • Enrich your leads with extra data
  • Gather customer feedback
  • Enroll customer in an online course

Workflow Automation Platforms supported by Salesforce and Zendesk

You can automate tasks between Salesforce and Zendesk with ease, even without any coding experience. These no-code workflow automation platforms enable businesses to streamline their workflows in a simplified manner. Discover the best fit for your business by checking out this list.

  • Make.com. Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • n8n.io. n8n is a workflow automation tool, which helps to connect different apps and tools between each other using it's open, fair-code model. n8n is available as an open-source (only fair-code use) software and as a cloud service.
  • Pabbly Connect. Pabbly Connect simplifies automation for everyone, connecting multiple apps and streamlining tasks with ease. Trust in our technical expertise and focus on making an impact in your field.
  • Microsoft Power Automate. Microsoft Power Automate, previously Microsoft Flow, helps to improve productivity using business process automation with triggers and actions.
  • Unito. Unito is a top-tier, no-code integration solution that enables seamless workflows across multiple apps. With two-way syncing, updates between tools are reflected in real-time. Choose from multiple integrations to streamline your team's efforts and increase productivity.
  • Integrately. Integrately helps to integrate your apps in 1 click using easy to set up automation templates. Live chat support and an impressive 10k+ customer base set it apart.
  • Albato. Albato is the ultimate platform for automating all your business needs. With no coding required, you can connect any apps and streamline your workflows. Plus, their App Integrator allows you to easily add missing apps to their library. Albato Embedded is perfect for SaaS.

Salesforce and Zendesk Integration Price

If you have decided to use a workflow automation tool to connect Salesforce and Zendesk, it's important to carefully analyze the cost of integration.

We have gathered and organized pricing information for automation services that support Salesforce and Zendesk integration. Refer to the table below for details on pricing based on 100, 1K, 10K and 100K basic automations per month.

Basic automations consist of a trigger and a single action. For instance, creating a task every time a form is filled out is an example of a basic automation.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Core

$10.59

Volume: 10K
Plan: Core

$18.82

Volume: 100K
Plan: Core

$214.31

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Starter

$20

Volume: 1K
Plan: Starter

$20

Volume: 10K
Plan: Pro

$50

Volume: 100K
Plan:

Volume: 100
Plan: Starter

$29.99

Volume: 1K
Plan: Starter

$29.99

Volume: 10K
Plan: Professional

$49

Volume: 100K
Plan: Business

$299

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Basic

$19

Volume: 10K
Plan: Pro

$130

Volume: 100K
Plan:

Triggers and Actions supported by Salesforce and Zendesk

Typically, when connecting Salesforce and Zendesk, you're searching for an automation that meets your business requirements.

Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.

To provide you with the best options for integrating Salesforce and Zendesk, we have meticulously collected all of the available Triggers and Actions from different Workflow Automation Platforms.

Salesforce

When this happens

Select a Trigger

Zendesk

Do this

Select an Action

How to setup Salesforce and Zendesk integration

  • Step 1: Use a Workflow Automation Service that is compatible with both Salesforce and Zendesk. Choose automation platform

    60 seconds

  • Step 2: Enable authentication for both Salesforce and Zendesk on the chosen automation platform

    60 seconds

  • Step 3: Select a Trigger for Salesforce that will initiate your automation flow. Explore Triggers

    15 seconds

  • Step 4: Choose an appropriate Action to be executed by Zendesk once your automation scenario is triggered. Explore Actions

    15 seconds

  • Step 5: Configure the data that is exchanged between Salesforce and Zendesk.

    120 seconds

  • Step 6: Finalize your integration by testing and publishing it. Voila! Sit back and enjoy the no-code automation.

Salesforce and Zendesk integration Diagram

Salesforce and Zendesk Integration
Salesforce + Zendesk Integration schema

Frequently Asked Questions

Does Salesforce integrate with Zendesk?

You can connect Salesforce and Zendesk automatically using no-code Workflow Automation Tool. Use Make.com, Zapier, n8n.io, Pabbly Connect, Microsoft Power Automate, Unito, Integrately or Albato to link Salesforce and Zendesk.

Can you Integrate Salesforce and Zendesk for free?

Yes, you can use the free plan of Make.com, Zapier, Pabbly Connect or Integrately to connect Salesforce to Zendesk for free, albeit with some limitations. You can use open source workflow automation tool n8n.io to self-host your integration script between Salesforce and Zendesk.

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