Mailparser
Zendesk
zapier

An automated workflow using zapier

Connects Mailparser + Zendesk

Create Zendesk tickets from emails parsed by mailparser.io

About this workflow template

This automation scenario allows you to connect Mailparser and Zendesk

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Categories

Mailparser and Zendesk can also be integrated using automation tools other than zapier:

Diagram

Create Zendesk tickets from emails parsed by mailparser.io
Workflow diagram: Mailparser + Zendesk integration

How it works?

When this trigger fires in Mailparser

Mailparser

New Email Parsed in Mailparser

Triggers when a new email is parsed in an inbox.

Then this action happens in Zendesk

Zendesk

Create Ticket in Zendesk

Create a new ticket.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Create Zendesk tickets from emails parsed by mailparser.io.

Part I

Configure Applications

First, we need to connect Mailparser and Zendesk to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Mailparser to Zapier.

    Connect Mailparser to Zapier.

    Give Zapier access to your Mailparser account, using Mailparser credentials.

  • Connect Zendesk to Zapier.

    Connect Zendesk to Zapier.

    Give Zapier access to your Zendesk account, using Zendesk credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Mailparser

    Set up a Trigger action for Mailparser

    Choose the following trigger: New Email Parsed (Triggers when a new email is parsed in an inbox.).

  • Then set up an Action for Zendesk

    Then set up an Action for Zendesk

    Choose this action: Create Ticket (Create a new ticket.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Mailparser and Zendesk.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Create Zendesk tickets from emails parsed by mailparser.io!

Supported triggers and actions

  • Zendesk

    New ticket

    Triggers when a new ticket is added to a view.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Zendesk

    New user

    Triggers when a new user is created.

    zapieralbato
    triggerbyzapieralbato
  • Zendesk

    New ticket (instant)

    New ticket (instant)

    pipedream
    triggerbypipedream
  • Zendesk

    Ticket closed (instant)

    Ticket closed (instant)

    pipedream
    triggerbypipedream
  • Zendesk

    Ticket pending (instant)

    Ticket pending (instant)

    pipedream
    triggerbypipedream
  • Zendesk

    Ticket solved (instant)

    Ticket solved (instant)

    pipedream
    triggerbypipedream
  • Mailparser

    New email parsed

    Triggers when a new email is parsed in an inbox.

    zapierautomateiopabbly-connect
    triggerbyzapierautomateiopabbly-connect
  • Mailparser

    Watch email parsed

    Triggers when a new email is parsed in the inbox.

    integromat
    triggerbyintegromat
  • Mailparser

    Auth test

    Auth test.

    zapier
    triggerbyzapier
  • Mailparser

    Inboxes

    Retrieve inboxes.

    zapier
    triggerbyzapier
  • Mailparser

    (legacy) new email

    Each time a new incoming email was processed, mailparser.io will send the extracted data to zapier.

    zapier
    triggerbyzapier
  • Mailparser

    Email is parsed

    Email is parsed

    integrately
    triggerbyintegrately

Apps you need

Zapier

Zapier

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