This automation scenario allows you to connect Mailparser and Zendesk
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Mailparser and Zendesk can also be integrated using automation tools other than zapier:
When this trigger fires in Mailparser
Triggers when a new email is parsed in an inbox.
Then this action happens in Zendesk
Create a new ticket.
This guide contains information on how to set up an automatic workflow that allows to Create Zendesk tickets from emails parsed by mailparser.io.
Part I
First, we need to connect Mailparser and Zendesk to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Mailparser to Zapier.
Give Zapier access to your Mailparser account, using Mailparser credentials.
Connect Zendesk to Zapier.
Give Zapier access to your Zendesk account, using Zendesk credentials.
Part II
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Mailparser
Choose the following trigger: New Email Parsed (Triggers when a new email is parsed in an inbox.).
Then set up an Action for Zendesk
Choose this action: Create Ticket (Create a new ticket.).
Part III
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Mailparser and Zendesk.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Create Zendesk tickets from emails parsed by mailparser.io!
Triggers when a new ticket is added to a view.
Triggers when a new ticket is added to a view.
Triggers when a new user is created.
New ticket (instant)
Ticket closed (instant)
Ticket pending (instant)
Triggers when a new email is parsed in an inbox.
Triggers when a new email is parsed in the inbox.
Auth test.
Retrieve inboxes.
Each time a new incoming email was processed, mailparser.io will send the extracted data to zapier.
Email is parsed
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