Google Ads
Intercom
zapier

An automated workflow using zapier

Connects Google Ads + Intercom

Update Intercom leads with new Google Ads leads

About this workflow template

This automation scenario allows you to connect Google Ads and Intercom

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Categories

Google Ads and Intercom can also be integrated using automation tools other than zapier:

Diagram

Update Intercom leads with new Google Ads leads
Workflow diagram: Google Ads + Intercom integration

How it works?

When this trigger fires in Google Ads

Google Ads

New Lead Form Entry (Legacy) in Google Ads

Triggers whenever a new lead is created from a Lead Form Extension.

Then this action happens in Intercom

Intercom

Create/Update Lead in Intercom

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Update Intercom leads with new Google Ads leads.

Part I

Configure Applications

First, we need to connect Google Ads and Intercom to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Google Ads to Zapier.

    Connect Google Ads to Zapier.

    Give Zapier access to your Google Ads account, using Google Ads credentials.

  • Connect Intercom to Zapier.

    Connect Intercom to Zapier.

    Give Zapier access to your Intercom account, using Intercom credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Google Ads

    Set up a Trigger action for Google Ads

    Choose the following trigger: New Lead Form Entry (Legacy) (Triggers whenever a new lead is created from a Lead Form Extension.).

  • Then set up an Action for Intercom

    Then set up an Action for Intercom

    Choose this action: Create/Update Lead (Create or update an Intercom lead. If an ID is provided, the lead will be updated.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Google Ads and Intercom.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Update Intercom leads with new Google Ads leads!

Supported triggers and actions

  • Intercom

    New user

    Triggers when a new User is created.

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    triggerbyzapierautomateioalbato
  • Intercom

    Tag added to user

    Triggers when a User is tagged.

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    triggerbyzapierpipedreampabbly-connect
  • Intercom

    Lead added email

    Triggers when a Lead enters an email address.

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    triggerbyzapierpipedreampabbly-connectalbato
  • Intercom

    New conversation (legacy)

    Triggers when a new conversation is created by a user in Intercom.

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    triggerbyzapier
  • Intercom

    New lead

    Triggers when a new Lead is created.

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    triggerbyzapierautomateioalbato
  • Intercom

    Tag added to lead

    Triggers when a Lead is tagged.

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    triggerbyzapierpipedreampabbly-connect
  • Google Ads

    Send offline conversion

    Sends events from your customer systems (PoS, CRM, email service provider, etc) to connect Google Ad campaigns to offline activity and business impact.

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    actionbyzapierpabbly-connect
  • Google Ads

    Add contact to customer list

    Adds a contact to a customer list. Note: It takes 6 to 12 hours for the customer list to be populated with contacts.

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    actionbyzapierpabbly-connect
  • Google Ads

    Add contact to customer list with email

    Adds a contact to a customer list using their email address. Note: It takes 6 to 12 hours for the customer list to be populated with contacts.

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    actionbyzapier
  • Google Ads

    Create customer list

    Creates a customer list in Google Ads Audience Manager.

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    actionbyzapierpabbly-connect
  • Google Ads

    Send offline conversion (legacy)

    Sends events from your customer systems (PoS, CRM, email service provider, etc) to connect Google Ad campaigns to offline activity and business impact.

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    actionbyzapier
  • Google Ads

    Set campaign status

    Sets the status of a Google Ads campaign.

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    actionbyzapierpabbly-connect

Apps you need

Google Ads

Google Ads

Advertising

An online advertising platform by Google

Google Ads (formerly Google AdWords) is an advertising platform by Google, used to advertise on Google search, Youtube, and other websites.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.