Bitbucket
ServiceNow
zapier

An automated workflow using zapier

Connects Bitbucket + ServiceNow

Create records in ServiceNow with new Bitbucket commits

About this workflow template

This automation scenario allows you to connect Bitbucket and ServiceNow

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Bitbucket and ServiceNow can also be integrated using automation tools other than zapier:

Diagram

Create records in ServiceNow with new Bitbucket commits
Workflow diagram: Bitbucket + ServiceNow integration

How it works?

When this trigger fires in Bitbucket

Bitbucket

New Commit in Bitbucket

Triggers when a new commit is added to a selected repo.

Then this action happens in ServiceNow

ServiceNow

Create Record in ServiceNow

Creates a new record in a table.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Create records in ServiceNow with new Bitbucket commits.

Part I

Configure Applications

First, we need to connect Bitbucket and ServiceNow to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Bitbucket to Zapier.

    Connect Bitbucket to Zapier.

    Give Zapier access to your Bitbucket account, using Bitbucket credentials.

  • Connect ServiceNow to Zapier.

    Connect ServiceNow to Zapier.

    Give Zapier access to your ServiceNow account, using ServiceNow credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Bitbucket

    Set up a Trigger action for Bitbucket

    Choose the following trigger: New Commit (Triggers when a new commit is added to a selected repo.).

  • Then set up an Action for ServiceNow

    Then set up an Action for ServiceNow

    Choose this action: Create Record (Creates a new record in a table.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Bitbucket and ServiceNow.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Create records in ServiceNow with new Bitbucket commits!

Supported triggers and actions

  • Bitbucket

    New repository event (instant)

    New repository event (instant)

    pipedream
    triggerbypipedream
  • Bitbucket

    New commit (instant)

    New commit (instant)

    pipedream
    triggerbypipedream
  • Bitbucket

    New pull request (instant)

    New pull request (instant)

    pipedream
    triggerbypipedream
  • Bitbucket

    New branch (instant)

    New branch (instant)

    pipedream
    triggerbypipedream
  • Bitbucket

    New commit comment (instant)

    New commit comment (instant)

    pipedream
    triggerbypipedream
  • Bitbucket

    New event from any repository

    New event from any repository

    pipedream
    triggerbypipedream
  • ServiceNow

    Create record

    Creates a new record in a table.

    zapier
    actionbyzapier
  • ServiceNow

    Create table record

    Create table record

    pipedream
    actionbypipedream
  • ServiceNow

    Get table record by sysid

    Get table record by sysid

    pipedream
    actionbypipedream
  • ServiceNow

    Get table records

    Get table records

    pipedream
    actionbypipedream
  • ServiceNow

    Update table record

    Update table record

    pipedream
    actionbypipedream
  • ServiceNow

    Add a record

    Add a record to the table

    automateio
    actionbyautomateio

Apps you need

Bitbucket

Bitbucket

Code Collaboration

A code hosting and project management tool

Bitbucket is the ultimate solution for software teams looking to collaborate, build, test, and deploy their code. With a combination of Git and Mercurial behind the scenes, Bitbucket offers free private Git repositories, powerful integrations with Jira and Trello, and built-in CI/CD to streamline your development workflow.

ServiceNow

ServiceNow

Help Desk

A Comprehensive Enterprise Service Management Solution

ServiceNow revolutionizes IT management through ITSM, ITOM, and ITBM. It streamlines service delivery, automates workflows, and enhances user experience with AI-powered chatbots. With ServiceNow, businesses can transform their operational IT costs into strategic investments while improving productivity by over 20%.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.