Zendesk
SMS

Zendesk and SMS Integration

No-code Integration
No-code
Supported Automation Platforms
2automatiomation platforms supported
Zendesk Actions
53Zendesk Triggers & Actions
SMS Actions
4SMS Triggers & Actions

How to connect Zendesk and SMS

Zendesk and SMS integration is available through workflow automation tools – Zapier or Pipedream. With the combination of 70 Zendesk triggers and 6 SMS actions, you can create hundreds of integration workflows to automate your work.

Popular Workflows for Zendesk and SMS Integration

Zendesk and SMS are two powerful tools that can be integrated to create a wide range of workflows and automate repetitive tasks. Here is the list of some popular workflows that are covered by Zendesk and SMS integration.

  • Engage new leads with a personalized message
  • Send automatic notifications about important task updates
  • Notify the team of important messages for prompt response

Workflow Automation Platforms supported by Zendesk and SMS

If you're looking to automate tasks between Zendesk and SMS but don't have coding experience, these workflow automation platforms offer a simple solution. Check out this list of no-code platforms that enable streamlined workflows tailored to your business needs.

  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

Zendesk and SMS Integration Price

No-code or low-code automation tools offer an excellent solution for optimizing your workflow and streamlining tasks by integrating Zendesk and SMS. Nevertheless, understanding the pricing aspects is crucial.

Need to know the pricing information for automation services supporting Zendesk and SMS integration? We've done the hard work for you! Check out our table below for details based on 100, 1K, 10K and 100K basic automations per month.

Basic automations encompass only one trigger and one action. Creating a task after someone fills out a form is a classic example of this.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Free

$0

Volume: 10K
Plan: Basic

$29

Volume: 100K
Plan: Business

$499

Triggers and Actions supported by Zendesk and SMS

Integrating Zendesk and SMS often involves finding automation that is suitable for your business request.

Automations serve as a workflows that connect your applications, automating a business process. The Trigger acts as the event that initiates the automation, while the Action denotes the executed event.

We've taken great care in collecting every available Trigger and Action from multiple Workflow Automation Platforms, enabling you to evaluate integration possibilities and make an informed decision on connecting Zendesk and SMS.

Zendesk

When this happens

Select a Trigger

SMS

Do this

Select an Action

How to setup Zendesk and SMS integration

  • Step 1: Choose a Workflow Automation Service that supports the integration of Zendesk with SMS. Choose automation platform

    60 seconds

  • Step 2: Enable authentication for both Zendesk and SMS on the chosen automation platform

    60 seconds

  • Step 3: Select a Trigger for Zendesk that will initiate your automation flow. Explore Triggers

    15 seconds

  • Step 4: Choose a resulting Action for SMS. Explore Actions

    15 seconds

  • Step 5: Configure the data that is exchanged between Zendesk and SMS.

    120 seconds

  • Step 6: Finalize your integration by testing and publishing it. Voila! Sit back and enjoy the no-code automation.

Zendesk and SMS integration Diagram

Zendesk and SMS Integration
Zendesk + SMS Integration schema

Frequently Asked Questions

Does Zendesk integrate with SMS?

You can connect Zendesk and SMS automatically using no-code Workflow Automation Tool. Use Zapier or Pipedream to link Zendesk and SMS.

Can you Integrate Zendesk and SMS for free?

Yes, you can use the free plan of Zapier or Pipedream to connect Zendesk to SMS for free, albeit with some limitations.

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