Add contacts to HubSpot workflows when new inbound calls are received in OpenPhone

First, we need to connect OpenPhone and HubSpot to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect OpenPhone to Zapier.

  Give Zapier access to your OpenPhone account, using OpenPhone credentials.

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  Connect HubSpot to Zapier.

  Give Zapier access to your HubSpot account, using HubSpot credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for OpenPhone

  Choose the following trigger: Incoming Call Completed (Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.).

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  Then set up an Action for HubSpot

  Choose this action: Add Contact to Workflow (Adds a contact to a specific workflow.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between OpenPhone and HubSpot.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Add contacts to HubSpot workflows when new inbound calls are received in OpenPhone!