An automated workflow using zapier
Connects Wootric + Slack
Be notified of high Wootric scores in Slack
About this workflow template
This automation scenario allows you to connect Wootric and Slack
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Wootric and Slack can also be integrated using automation tools other than zapier:
Diagram
How it works?
When this trigger fires in Wootric
Promoter Response in Wootric
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Then this action happens in Slack
Send Channel Message in Slack
Post a new message to a specific #channel you choose. Can also schedule a message for later.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Be notified of high Wootric scores in Slack.
Part I
Configure Applications
First, we need to connect Wootric and Slack to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Wootric to Zapier.
Give Zapier access to your Wootric account, using Wootric credentials.
Connect Slack to Zapier.
Give Zapier access to your Slack account, using Slack credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Wootric
Choose the following trigger: Promoter Response (Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).).
Then set up an Action for Slack
Choose this action: Send Channel Message (Post a new message to a specific #channel you choose. Can also schedule a message for later.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Wootric and Slack.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Be notified of high Wootric scores in Slack!
Supported triggers and actions
New message in channels (instant)
New message in channels (instant)
triggerbypipedreamNew message posted to channel
Triggers when a new message is posted to a specific #channel you choose.
triggerbyzapierNew saved message
Triggers when you save a message.
triggerbyzapierNew pushed message
Triggers when you click the "Push to Zapier" button from a message in Slack.
triggerbyzapierNew user
Triggers when a new Slack user is created / first joins your org.
triggerbyzapierpabbly-connectalbatoNew mention
Triggers when a username or highlight word is mentioned in a public #channel.
triggerbyzapier
Create end user
Creates a new end user.
actionbyzapierCreate an end user
Creates a new end user.
actionbyintegromatCreate a response
Creates a response for the end user.
actionbyintegromatDelete an end user
Deletes the end user. Deletion would be performed the following day at 7 AM UTC.
actionbyintegromatDelete a response
Deletes an end user response.
actionbyintegromatGet an end user
Gets a specific end user by ID.
actionbyintegromat
Apps you need
Slack is the go-to platform for modern teams seeking seamless communication and collaboration. With everything in one easily searchable place, including channels, integrations, and tools, Slack keeps your team aligned and productive.
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
