Send Webex Teams messages for new hung-up calls in Placetel

First, we need to connect Placetel and Webex to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Placetel to Zapier.

  Give Zapier access to your Placetel account, using Placetel credentials.

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  Connect Webex to Zapier.

  Give Zapier access to your Webex account, using Webex credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Placetel

  Choose the following trigger: Hungup Call (Triggers when a call is hung up.).

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  Then set up an Action for Webex

  Choose this action: Post Message (Plain Text) (Creates a Cisco Webex Teams message.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Placetel and Webex.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Send Webex Teams messages for new hung-up calls in Placetel!