net2phone
Slack
zapier

An automated workflow using zapier

Connects net2phone + Slack

Send Slack direct messages for new missed calls in net2phone

About this workflow template

This automation scenario allows you to connect net2phone and Slack

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Diagram

Send Slack direct messages for new missed calls in net2phone
Workflow diagram: net2phone + Slack integration

How it works?

When this trigger fires in net2phone

net2phone

Call Missed in net2phone

Triggers when a call is missed. (Gen V, Gen X, Gen U)

Then this action happens in Slack

Slack

Send Direct Message in Slack

Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send Slack direct messages for new missed calls in net2phone.

Part I

Configure Applications

First, we need to connect net2phone and Slack to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect net2phone to Zapier.

    Connect net2phone to Zapier.

    Give Zapier access to your net2phone account, using net2phone credentials.

  • Connect Slack to Zapier.

    Connect Slack to Zapier.

    Give Zapier access to your Slack account, using Slack credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for net2phone

    Set up a Trigger action for net2phone

    Choose the following trigger: Call Missed (Triggers when a call is missed. (Gen V, Gen X, Gen U)).

  • Then set up an Action for Slack

    Then set up an Action for Slack

    Choose this action: Send Direct Message (Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between net2phone and Slack.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send Slack direct messages for new missed calls in net2phone!

Supported triggers and actions

  • Slack

    New message in channels (instant)

    New message in channels (instant)

    pipedream
    triggerbypipedream
  • Slack

    New message posted to channel

    Triggers when a new message is posted to a specific #channel you choose.

    zapier
    triggerbyzapier
  • Slack

    New saved message

    Triggers when you save a message.

    zapier
    triggerbyzapier
  • Slack

    New pushed message

    Triggers when you click the "Push to Zapier" button from a message in Slack.

    zapier
    triggerbyzapier
  • Slack

    New user

    Triggers when a new Slack user is created / first joins your org.

    zapierpabbly-connectalbato
    triggerbyzapierpabbly-connectalbato
  • Slack

    New mention

    Triggers when a username or highlight word is mentioned in a public #channel.

    zapier
    triggerbyzapier
  • net2phone

    Create huddle meeting

    Creates a huddle meeting. (Gen P, Gen V, Gen X, Gen U)You need to add one more action in order to receive the huddle meeting information. Ex. an email with the information or a SMS.

    zapier
    actionbyzapier
  • net2phone

    Place a call

    Place a call on your Versature phone to the given number

    zapier
    actionbyzapier
  • net2phone

    Check number portability

    Check if a number is portable to Versature

    zapier
    actionbyzapier
  • net2phone

    Get current user info

    Get the info for the current signed in user. (No Office Manager scope required)

    zapier
    actionbyzapier
  • net2phone

    Log in agent

    Logs an agent into a queue to take calls. (Unite 1.0, Unite 1.5, Unite 2.0)

    zapier
    actionbyzapier
  • net2phone

    Log agent out

    Logs agent's device out of the given queue.

    zapier
    actionbyzapier

Apps you need

Slack

Slack

Team Chat

A cloud-based platform for team communication and collaboration

Slack is the go-to platform for modern teams seeking seamless communication and collaboration. With everything in one easily searchable place, including channels, integrations, and tools, Slack keeps your team aligned and productive.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.