Zammad

Zammad

An Open-Source Help Desk Software Solution

Zammad Pricing, Features, Integrations and Alternatives

Zammad Overview

What is Zammad?

Zammad is a comprehensive, open source helpdesk system designed to manage customer communication across various channels including telephone, social media, and email. Its features include automated ticket notifications, task creation, and connections with clients via call or chat.

Zammad is a tool in the Help Desk, Customer Support and Customer Service categories.

Zammad Alternatives

What are Zammad alternatives?

Zendesk, Jitbit Helpdesk, Freshservice and Gainsight are the most popular alternatives to Zammad. Help Desk and Customer Support are the most popular app categories among Zammad's alternatives.

We have compiled a list of 30 Zammad competitors so that you can choose the right tool.

Zammad integrations

Which tools can be integrated with Zammad?

Trello, Google Chrome, and Google Sheets are the most popular tools that Zammad integrates with.

Most often, Zammad is integrated with tools from Task Management, Web Browsers, and Spreadsheets categories.

Integromat, Integrately and N8n are the most popular workflow automation services with built-in connectors between Zammad and other tools.

Explore a list of popular 3 tools that integrate with Zammad.

Zammad Triggers and Actions

    • Zammad

      List ticket articles

      Retrieves articles of a given ticket.

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    • Zammad

      Search organizations

      Searches organizations by given criteria.

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      actionbyintegromat
    • Zammad

      Get a ticket

      Retrieves details about a ticket.

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      actionbyintegromat
    • Zammad

      Get a user

      Retrieves details about a user.

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      actionbyintegromat
    • Zammad

      Update an organization

      Updates an organization.

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      actionbyintegromat
    • Zammad

      Update a ticket

      Updates a ticket.

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      actionbyintegromat
    Go to integrations page to view all Zammad Triggers and Actions

    Frequently Asked Questions

    What are Zammad's top competitors?

    Zendesk, Jitbit Helpdesk, and Freshservice are the most popular alternatives to Zammad.

    What apps integrate with Zammad

    Trello, Google Chrome, and Google Sheets are the most popular tools that Zammad integrates with.

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